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Business Operations Manager

Tiverton, RI



Enthusiastic and creative professional with diverse experience in criminal forensics, public relations, event planning, and office administration. Excellent communication, organizational and problem solving skills with the demonstrated ability to multitask in fast-paced environments. Reputation for follow through and getting the job done.

Work Experience

Business Operations Manager

SMA, Tiverton, RI

May 2011Current

Provide superior administrative support for residential & commercial general contracting business including drafting and fielding all correspondence, financial management, events/logistics coordination, staff/ client communication, policy compliance and problem resolution
  • Established and maintain electronic records management system for all clients, jobs, and potential projects
  • Create, process and follow-up on expense reports, purchase orders and budgets to minimize overhead costs

Colonization Consultant

SMA, Providence, RI

Feb 2012Aug 2012

Oversaw Greek colonization activities at the collegiate level including new member programming, operations, finances, university relations and policy violation allegations of an international sorority
  • Maintained close, daily contact with undergraduate students, Colony and Extensions Coordinator and Executive Director to receive/provide information, discuss issues, explain guidelines, advise counsel and provide regional training

Business Expansion and Marketing Analyst

Crumbie Law Group, Hartford, CT

Dec 2010May 2011

Conceptualized and executed innovative marketing strategies to effectively increase business relations and solidify client retention
  • Coordinated events and marketing strategies through the Greater New England Minority Supplier Development Council
  • Drafted and executed Request for Proposals to reflect the strategy and business objectives of the firm
  • Greeted clients, fielded and directed incoming calls, coordinated client correspondence, and managed calendar and international travel arrangements of the firm Principal


Master of Science

Florida Gulf Coast University, Fort Myers, FL


Medical Examiner

University of New Haven, Naples, FL


Additional Information

Criminal Forensics, Community Outreach, Social Media/Networking, Event Planning, Client Relations, Recruitment, Training, Marketing/Branding, Research, Organizational Skills, Presentation Skills
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