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Information Security Analyst (Contractor)

Chino Hills, CA



Development: I designed a Two Dimensional side scroll video game entirely in Java, incorporating story, art and music. 
Programming Languages: C++, Visual Basic, Java, Python, HTML, JavaScript, SQL 
Software: Windows XP, Windows 7, Microsoft Office 2007, Microsoft Server 2008, Exchange Server 2008, Active Directory, Lotus Notes, Remedy Incident Management , Web Help Desk, VMWare, Remote Desktop, SQL Server 2008 

Work Experience

Information Technology Specialist (Temporary)

City of Chino, Chino, CA

Jul 2011Sep 2011

  • Troubleshoot software, hardware issues within the city
  • Installed hardware for computers, such as printers, monitors, POS printers
  • Developed user tutorials and provided employee training for new/existing software(s)
  • Provided level 1 and level 2 phone/ traveling support for the city

Information Security Analyst (Contractor)

The Capital Group, Irvine, CA

Mar 2008Sep 2010

  • Primary point of contact for phone, email and ticket support for clients contacting Information Security
  • In charge of PC, software setup for all contractors within the company
  • Worked with various teams outside of Information Security to find solutions to software access issues
  • Able to multitask and handle various issues within Information Security by prioritizing issues based on company needs to meet Service Level Agreements

Website Designer (Volunteer)

Cal Poly Pomona (Children's Center), Pomona, CA

Jan 2008Mar 2008

  • Responsible with redesigning website with new content and pages
  • Self taught on how to use school and existing software to bring website to life
  • Constant communication with school director and staff on website additions and improvements

Data Center Analysis (Contractor)

IBM, Costa Mesa, CA

Mar 2007Oct 2007

  • Monitor systems performance and availability of the company's global network and production environments.
  • Escalate production system and network related issues to management staff and appropriate on-call personnel.
  • Provide basic sys-admin support, such as create new accounts, reset passwords and recycle servers.
  • Run daily backup of UNIX and Intel servers.


B.S in Computer Science

Chapman University, Orange, CA


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