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Your Name


Fairburn, GA


An honors student that is eager to secure a Human Resources position bringing experience with benefits administration, new hire orientation, office administration and excellent computer skills; adding value to all managerial initiatives.

Work Experience


Emory Wesley Woods Hospital, Atlanta, GA


Courteously directs callers and/or visitors with medical inquiries to appropriate staff member.
  • Accurately transcribes physician's orders by computer database directly to patient medical records.
  • Maintains confidentiality regarding patient information in accordance with HIPPA laws and departmental protocol.
  • Verify patient charges, medical benefit insurance coverage and billing codes in accordance with physician's orders.
  • Successfully performs administrative duties, including unit supply requisitions, and operates various general office machines and equipment.
  • Oversees orders for maintenance and maintains office supplies and forms.

Senior Administrative Assistant

Catharsis, Tyrone, GA

2007 2012

Plans and prioritizes workflow by directing other clerical staff and promoting teamwork and group efforts.
  • Facilitates new hire orientation and training to clerical personnel.
  • Oversees manual patient filing system to maintain ease of retrieve ability.
  • Maintains patient appointment calendar, making adjustments and tracking office visits based on referral authorization using Microsoft Outlook.
  • Assists management with maintaining budget analysis and department needs.
  • Prepares correspondence from notes or drafts to create letters, memorandums and spreadsheets.
  • Receives and tracks mail received using Microsoft Excel and distributes accordingly.
  • Coordinate, make preparations, and take minutes for scheduled meetings.

Office Clerk

Macy's Southlake Mall, Morrow, GA

2003 2007

Greeted visitors with employment applications and answered routine inquiries about position vacancies.
  • Professionally resolved customer conflict showing compassion and respect to each and every customer.
  • Maintained daily logs of visiting Merchandisers and Vendors issuing and retrieving temporary badges.
  • Responded to employee questions and concerns regarding compensation, benefit eligibility and work schedules.
  • Assisted with quarterly inventory and verified automatic stock reorders.

Secretary/Multi-line Switchboard Operator

E&B Disability, Atlanta, GA

2000 2003

Answered multi-line switchboard directing callers to appropriate person or department for assistance.
  • Courteously greeted walk-in customers with consultation and information about basic requirements for disability in accordance with ADA laws.
  • Assisted applicants with the completion of an informational questionnaire, and scheduled appointments to meet with Benefits Specialists.
  • Accepted payment for co-pays and medical charges for services rendered.
  • Maintained and updated client files electronically following strict confidentiality policies and procedures.


Bachelor of Science in Technical Management

DeVry University, Stockbridge, GA


Masters of Business Administration

Strayer University, Douglasville, GA

Additional Information

Technical Skills -Microsoft Office (Word, Excel, PowerPoint) -File Management -Typing (50+ wpm) - Multi-line Switchboards 
Management Competencies 
-Excellent Communication/Interpersonal Skills -Office Administration -Organization and Time Management -Human Resources -Strong Analytical and Supervisory Skills -Team Leadership
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