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Administrative Secretary

East Orange, NJ


A talented Bilingual English/French Administrative Assistant with a number of years of experience in performing a variety of administrative and staff support duties, which require a range of skills and knowledge of organizational policies and procedures; A worker with a proven record of efficiency in a work environment dealing with competing needs and different challenges, as well as with a proven record in managing the smooth functioning of the office.

Work Experience

Administrative Secretary

Omni Management Corporation,

Jan 2010Current

Organize work by reading and routing correspondence, collecting information, initiating telecommunications
  • Attract potential customers, in person or on the telephone, by answering their inquiries and questions about the services or referring them to the appropriate staff
  • Maintain customer confidence and protect operations by keeping information confidential
  • Maintain customer records by updating account information
  • Produce information by transcribing, formatting, inputting, editing, copying and transmitting text, data and graphics
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database,
  • Maintain electronic and hard copy filing system
  • Prepare written responses to routine inquiries
  • Modify documents including correspondence, reports, drafts, memos.
  • Schedule and coordinate meetings, appointments and travel arrangements for staff
  • Perform routine administrative functions such as: faxing, postal mailing, electronic mailing, filing system, data archiving, data entry, answering phone, photocopying, ect
  • Coordinate maintenance of office equipment, maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Work on financial statement using Quickbooks software
  • Immigration petition filings to send to USCIS
  • Translation of documents from English to French
  • Contribute to team effort by accomplishing related results as needed
  • Other duties as assigned by the branch Manager.

Omni Management Corporation (Omni Travel & Tours)
  • Research and book travel arrangements
  • Assist client in finding travel package deals for their needs
  • Aid client with reservations and provide alternative for travel
  • Research and book domestic and international reservations
  • Converse with customer to determine destination, mode of transportation, travel dates,
financial considerations and accommodation required
  • Assist with all other travel duties

Omni Management Corporation (Omni Transfer) Jan. 2010 - Present)
  • Transfer funds
  • Keep meticulous records of all transactions made
  • Maintain file of customers requiring transfer of funds
  • Assist with all other money transfer duties

Virtual Customer Service Agent

Omni Management Corporation,

Feb 2012Sep 2012

Work as a Virtual Sales Representative
  • Handle and manage high-volume of inbound calls in support of customers' needs
  • Answer customers' inquiries regarding the products, provided detailed information on the services provided and pricing
  • Process and input the customers'orders
  • Maintain a database of customers'calls, their needs and requirements
  • Manage and schedule customers' appointment
  • Reroute the customers' calls to the appropriate service department

Home-based Data Entry & Translation work

PetitHomme S.A, Miami, FL

2006 2009

Compile, sort and verify accuracy of data entered
  • Enter data from source documents into computer
  • Translate documents from English to French

Teacher Assistant

Bethlehem Day Care Center,

Oct 2003Jul 2004

Assist the lead teacher in planning the lessons and implementing study programs
  • Supervise the activities of children and ensure their safety in absence of lead teacher
  • Attend parents-teachers meetings and inform parents about the behavior of the child
  • Conduct different recreational activities like drawing, coloring, music, drama etc


Administrative Assistant

European Union,

Jul 2000Jul 2002

Assist the Administrator of the Delegation
  • Handle correspondences between Bruxelles/Belgique and the Delegation in Haiti
  • Prepares reports by collecting information
  • Provides historical reference by utilizing filing and retrieval systems
  • Organize and coordinate meetings, conferences, travel arrangements
  • Handle incoming calls, telephone calls, inquiries and requests calls
  • Manage the correspondences that take places within the office and also the mails that come in from outside Execute and maintain office systems, calendars and schedules
  • Answer telephone and transfer to staff personnel
  • Handle the meetings with international clients and guests for major projects
  • Perform general clerical duties such as, faxing, mailing, filing, copying,
  • Research, price and purchase office furniture and supplies and their inventory
  • Maintain and keeps equipment operational
  • Coordinate and maintain records for office staff
  • Record, compile, transcribe and distribute minutes of meetings
  • Teach the new employees about the specific protocols regarding the office
  • Manage the petty cash box of the office
  • Open, sort and distribute incoming correspondences
  • Other duties as assigned.


Brot für die Welt/Bread for the World, Haiti,

Jul 1997Jun 2000

Prepare and manage correspondence, reports and documents.
  • Organize and coordinate meetings, conferences and travel arrangements for supported staff
  • Take notes, type and distribute notes of meetings
  • Responsible to maintain schedules and calendars.
  • Handle mail and other important materials for the consultants


Maison Villedrouin, Haiti,

Oct 1996Jul 1997

Answer telephone, screen and direct calls
  • Take and relay messages
  • Provide information to callers
  • Greet persons entering organization and direct them to correct destination
  • Deal with queries from the public and customers
  • Monitor visitor access and maintain security awareness
  • Receive and sort mail and deliveries
  • Tidy and maintain the reception area


Social Studies

University of Human Sciences,


French Institute of Haiti,


High School Diploma

College Saint Louis of Bourdon,


Additional Information

  • Knowledge of clerical and administrative procedures
  • Organizational and presentation skills
  • Oral and written communication skills
  • Able to multi-tasking and prioritizing duties effectively
  • Able to meet deadlines efficiently
  • Detail-oriented
  • Ability to maintain confidentiality
  • Customer service orientation
  • Willing to learn new skills and to apply new approach
  • Team-oriented and capable of working independently as well
  • Ability to speak, read and write French language very fluently

  • Knowledge and experience of relevant software application: Word processing, Excel, WordPerfect. Powerpoint, Microsoft Publishing
  • Familiar with Windows 95/98/NT/XP, Vista, Ultimate 7
  • Knowledge in Quickbooks software
  • Proficiency with the Internet operation; E-mail, Instant Messaging, Search Engines, Internet research,
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