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Database Administrator

Colorado Springs, CO

Work Experience

Database Administrator

AECOM TECHNOLOGY, Colorado Springs, CO


Global provider of professional technical and management support services; 45,000+ employees; $8.9 billion annual revenue
Database Administrator: Audit and support SQL Server 2000, 2005 and 2008 database instances on Windows Server 2003, 2003 R2, 2008 and 2008 R2 platforms for the 561st NOS which includes five Air Force Major Commands supporting over 60 bases. Write all Communication Special Instructions (CSI's, Air Force equivalent of a Standard Operating Procedure) for my functional area. Administer, optimize and support systems and databases for Directory Services shop and Information Assurance shop.
Selected Achievements:
  • Became the primary team resource for all documentation of organizational tasks. Authored (to date) 15 documents on how to complete tasks ranging from installing and configuring database instances and supporting software to writing SQL queries for data mining

Data Analyst


2011 2012

AURORA, COLORADO, 2011 - 2012
Largest managed care consortium in the U.S.; 167,000+ employees;
Data Analyst: Imported, transformed, validated and modeled data and presented it in charts, graphs or tables as requested by the end user. Designed and developed relational databases for collecting data and designing/building data input and screens. Wrote SQL commands, responsible for improving data quality and for presenting conclusions gained from analyzing data using statistical tools including Microsoft Excel and Microsoft Access. Evaluated and rewrote complex VBA operations to provide automated reporting services on compliance with Evidence of Coverage (EOC) requirements for Medicare members.
Selected Achievements:
  • Even as a temporary contractor, became instrumental in the project to nationalize EOC reporting, working closely with the national team to validate queries, tables and fields.

Database Administrator


2009 2011

Leading global security company; 120,000 employees; $3 billion annual sales.
Database Administrator: Administered, optimized and supported systems and database for company's Biometric Identification System for Access (BISA) contract. Performed system troubleshooting, installation and upgrades, as well as system-wide backup and restore. Developed and deployed daily system maintenance plans and protocols, ensuring high levels of system stability/reliability. Assisted in testing and roll-out of new software/upgrades.
Selected Achievements:
  • Took lead role in numerous projects; aggressively met project milestones while managing strict time constraints and minimizing user downtime.
  • Credited with maintaining 97% system up time and authoring multiple Standard Operating Procedure documents.
  • Investigated and resolved key performance issues, initiating process and system improvements to increase system stability and staff productivity.
  • Built productive relationships with clients, colleagues, and managers, earning reputation as 'go-to' resource for high-risk projects and technical issues.

Financial Analyst


2007 2009

Promoted to perform tracking, analysis, and reporting of key financial data for a multi-million dollar, multi-year Department of Defense Contract. Designed and implemented scalable data collection, management, and reporting solutions. Developed and delivered regular and ad hoc reports on monthly expenditures, payments, budgets, billing and hours; vital for strategic business, staffing, and project management initiatives. Drove 100% on-time delivery and accuracy of Prime Contractor reports; reversing previous trend of consistently late, inaccurate reports. Key contributor to successful achievement of project deliverables and budget requirements.

Jr. Systems Engineer / Database Administrator


2005 2007

One of a select group of individuals focused on development, maintenance, and administration of databases in SQL Server 2000, supporting mission critical DoD system and information architectures. Oversaw capacity planning and monitored database growth, liaising with application teams to resolve technical issues and optimize performance, security, and data quality. Analyzed and monitored business processes, conducting research and specifications for major system upgrades and implementations.
Selected Achievements:
  • Contributed to multiple projects involving data modeling, data extraction, data migration, interface development, and database development.
  • Administered backup/recovery solutions, and performed software patching, data load/refresh, archival and purging.
  • Conceived and documented software and file configuration requirements to build a lab dedicated to classified DoD architecture planning.
  • Architected stand-alone documentation tracking database for a Command at Peterson AFB, enabling capability to track any item of correspondence received.
  • Acknowledged for maintaining research tracking database for U.S. Air Force with over 99% uptime and 100% security.
  • Succeeded in maintaining high levels of business continuity through proper administration and support of all database functions.

Operations Analyst II


2002 2005

Promoted to design, build, and maintain multiple databases gathering raw data from up to three separate data warehouses to track and report employee production and sales performance encompassing numerous products, campaigns, and geographic areas. Gathered and defined data requirements, utilizing SQL, Microsoft Access and Microsoft Excel to generate daily, weekly, monthly, quarterly and ad hoc reports for upper management. Partnered with senior management to create reports and translate business requirements into strategic action plans for maximizing sales force productivity. Analyzed and optimized database performance, ensuring stability, scalability, and integration of quality data architectures. Optimized performance and productivity by spearheading transition of reporting processes into automated dashboard format. Achieved fast track, successive promotions based upon consistently exceeding corporate productivity and performance expectations.

Supervisor I & II


1999 2002

Supervised up to 10 employees in 2 departments. Mentored, coached, and trained new Sales Support Team, and instituted policies, procedures, and best practices to increase customer satisfaction and staff productivity. Provided high level database administration and support of call monitoring software. Led implementation of Witness Systems Call Monitoring Program, expertly coordinating all project phases, from initial installation and configuration through end user training, database administration, and daily monitoring.

Secretary/Administrative Assistant


1996 1999


Bachelor of Science in Information Systems Management

Colorado Technical University,



Security + Certified, ITIL-F Certified, Metrics, Analytics, Data Mining, Data Analysis, Reporting
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