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Your Name

Receptionist

Sydney NSW

your.name@example.com

111-222-3333

www.your-website.com

Summary

  • Seeking a position as a receptionist where I have the ability to use my experience, customer relations, and receptionist skills.
  • Reliable detail oriented receptionist known for delivering results in a high pressure environment seeking a receptionist position.
  • Experience receptionist who answers a high volume of incoming calls while handling in-person inquires from clients and colleagues.
  • A highly experienced front desk receptionist who is very professional with the ability to work in a fast-paced environment and meet deadlines.

Work Experience

Customer Service Officer

Centrelink, Sydney

Feb 1977Jan 1999

      Customer Service both face to face (counter ) and telephone (call centre)
  • Process applications for benefits,allowances and pensions
  • Ability to meet daily deadlines whilst prioritising tasks
  • Interviewing applicants fro benefits, allowances and pensions
  • Creating and implementing staff rosters
  • Training and supervision of staff
  • Excellent time management skills
  • Ability to work as an effective team member
  • Excellent organisational skills
  • Computer literacy

Medical Receptionist

Dr S Sloggett, Sydney

Jun 2004Nov 2005

  • Patient Reception
  • Telephone enquiries and booking of patient appointments
  • Maintaining daily attendance records
  • posting and collection of mail
  • filing all corrospondence
  • faxing, photocopying,typing and all other general office duties
  • collection of payments for consultations
  • balancing of accounts at end of day
  • liasing with Doctors and other Medical services
  • excellent communication skills

Medical Receptionist

Professor Fernandes, Liverpool NSW

Jun 2006

  • As a receptionist I Answered phones, performed clerical duties (filing/copying/faxing), organising, rescheduling, greeting/directing patients, ordering office supplies, balancing daily books, collecting petty cash, offering services to patients, created patient files, and any other duties as required.
  • Extensive knowledge of administration and clerical procedures and tasks developed over 10 years experience in a busy medical  practice    
  • Strong customer focus
  • Proficient  in Microsoft Office and Medical Director Blue Chip
  • Strong attention to detail
  • Ability to work efficiently and productively, both as part of a team and independently,without supervision
  • Professional presentation with a friendly and polite manner

Certificate III in Aged Care

Community Services Training Package

South Western Sydney Institute, Sydney

20132013

I have spent 2 weeks work experience in the  Nursing home to gain the relevant experience required to complete my training course.

KEY SKILLS

  • I also have well-developed skills in interpersonal relations with customers which will be useful in a front-desk or receptionist position.
  • As a detailed-oriented team player, I am looking forward to utilizing my skills as a Medical Assistant/Receptionist and continue to expand my knowledge in office position
  • With over 10 year  experience in the position of the front desk receptionist / clerical assistant, I can offer a high standard of customer service and clerical skills.
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