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Computer Support Specialist

Rochester, MN


Computer Support Specialist

  • I have been fortunate enough to have on the job training as a computer support specialist in our department, and I am capable troubleshooting, programming, maintaining and using various computer systems, as well as giving computer support as needed.

Current Job

Computer Support Specialst

Mayo Clinic, Rochester, MN

Mar 1998Current

  • Duties include computer troubleshooting and upgrades, new machine rollouts, load and test new programs, printer issues and troubleshooting.  Maintain department software.  We currently are using 2 systems.  We also take on-call for the department 5 a.m. to 8 p.m. 24/7.
  • Training new cashiers and organize moving computers and printers during office relocations along with setting them up with our software. 
  • I also take care of billing for our Mayo side, including Mass500 entry along with Paper mate bank info that goes into Mass500 as well.  Also process and send the catering web file along with billing additions added monthly.
  • I process the Catering web meal tickets, print out and send out to the appropriate customer.  Also maintain the Web catering page, process orders and adjustments as needed.
  • I order equipment and supplies for our department, with all different Cost Centers and PAU's  using  ITSR, Staples Advantage and Lawson, including Special orders. 
  • I also have taken on some secretarial duties such as excel spreadsheets, helping out employees with computer needs, timecards, mail, and labels and signs we use in the CafĂ© areas.  Also serve as a receptionist to the department in the main office directing calls and customers to the appropriate area. 
  • Support approximately 38 POS registers and 150+ PCs for computer moves, software, application support and hardware support.

Food Service Supervisor

Mayo Clinic, Rochester, MN

Feb 1992Mar 1998

  • Responsible for supervising all areas of food service and employees.
  • Monitored Cooks and food service workers during the preparation and assembly of food trays ensuring compliance with contract stipulations as well as Operation Excellence guidelines.
  •  I was a very self motivated, organized, ambititous and resourceful Food Service Supervisor with over 17 years experience in planning, organizing and overseeing the preparation, cooking and serving of food to patients and employees.


Tray Service Worker

Mayo Clinic, Saint Marys Hospital, Rochester MN

Jul 1980Mar 1992

  • As a food service worker my duties were working various stations of the tray line filling patients trays according to their dietary requirements.
  •  My duties also included preparing and delivering food service trays to the hospital patients.
  • As a Dietary Aide I had to make a final check of diet trays assembled by workers for completeness and to verify that food items on the tray are appropriate for the prescribed diet/diet ticket .



John Marshall High School, Rochester, MN


Additional Information

I am very ambitious and I love the challenge of a new system or anything that I can re-organize and put together by myself or working with a team.  I also enjoy photography and I have taken photos for the department at Special events and of the menu items we currently serve that we present on the web or TV monitors.

After many years in the same department, I have had "hands on" to every section of the department.  Many of my skills have been on the job training.

The last few years have been a challenge with many duties "as assigned" added and Management Staff changing as well.  I welcome the change and look forward to expanding my skills at another position at Mayo.

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