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QA / Software Tester

San Jose, CA



  • QA Analyst/Tester with 6 years experience in Manual Software Testing & Automation Testing of client/server and Web applications.
  • Strong testing experience in: Functional Testing, Performance Testing, Integration Testing, Regression Testing, GUI Testing, Database Testing and Compatibility Testing.
  • Proficient in analyzing system & functional specifications, use cases, business requirements, business rules to prepare test schedules.
  • Strong skills in implementing the testing process life cycle, test requirements, design test cases, test data, test plans and execute test runs.
  • Working knowledge and experience in Test Management Tools like QTP and Quality Center.

Work Experience

QA / Software Tester

Cisco Systems, SanJose, CALIFORNIA, US

Dec 2007Current

  • Analyzing and understanding the BRD of the application to develop the System Test Scenarios and System Test scripts.
  • Involved in Modifications or Rework to existing test cases whenever there is a change or enhancement in functionality of the application.
  • Coordinated with Business, Developers to drill down business requirements, customization and testing requirements.
  • Closely Monitored requirements, Functional specifications and updated the Scenarios and Scripts as per the changes.
  • Performed Regression Testing, Positive Testing and Negative Testing for the projects involved.
  • Finding and Reporting the Product related defects through Quality Center.
  • Involved in all phases and stages of Software testing life cycle including end-to-end system testing and business requirements analysis.
  • Experienced in defining Testing Methodologies, Test Environment
  • Extensively used Mercury Quality Center in writing, uploading and executing Test Scripts. Also for Defect Tracking of the bugs for re-test and close operations
  • Supported end users for UAT Testing
  • Attended Status meetings & Updated the management with Daily & Weekly Status report of all the Testing activities.

Environment: QTP 9.0, Quality Center 9.0, Windows XP, Oracle 9i, MS Excel, MS Word.

Enrollment Eligibility Specialist/Manual Tester



Created Test Plans, Test Scenarios, Test Cases in MS Excel.
  • Executed Test Scenarios and documented the results in Remedy.
  • Performed Function Testing, Integration and Regression Testing.
  • Received annual good performance reviews from management every year.

DEPT. OF HUMAN ASSISTANCE Sacramento, CA 1995-1998
In-Home Support Service Provider
  • Aided in daily life of a person who was unable to completely care for herself.
  • Administered medicine, scheduled routines and ensured the environment was safe and abduction free.

Receptionist Clerk



Received incoming and outgoing phone calls, filed and typed general correspondence.
  • Efficiently scheduled customer and company appointments.
  • Answered multi-phone lines and responded to customer questions on company service.


Associate in Applied Science in Information Technology/ Network Security

Heald College, Roseville, CA

Bachelor of Arts in History, Political Science, English

Punjab University

Additional Information

Testing Tools QTP, Quality Center 
Programming Languages MS Visual Basic 6.0, HTML 4.0 
GUI Visual Basic 6.0 
Web Technologies HTML, DHTML, ASP, XML, Java Script, VB Script. 
Database MS SQL Server, Oracle, MS Access 
Operating System Linux, Unix, Windows 95/98, Windows NT/2K/XP 
Other Tools MS Office 2000, PowerPoint, Bugzilla 
NT Workstation and Server OS, LAN installation and configuration, NT OS configuration for network connectivity; modem connectivity, TCP/IP, NetBEUI, NIC installation, Router configuration, basic security concepts
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