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Your Name

Personal Care Aid

Poughkeepsie NY

your.email@example.com
111-222-3333
www.your-website.com

Summary

Looking to join a reputable company with the room for learning and room to grow within the company.

Work Experience

Personal Care Aid

Accent Care, Poughkeepsie NY

Feb 2016Current

Provide care to a wheel-chair bound elderly female.
Provide and prepare meals.
Clean the residence.
Run errands such as grocery shopping, washing clothing, etc.

Personal Care Aid

Private, Esopus NY

Jun 2015Dec 2015

Provided care for a bed bound elderly female.
Provided and prepared meals.
Provided a clean environment for patient.

Cashier, Customer Service

Cumberland Farms, New Windsor NY/Port Ewen NY

Feb 2011Sep 2013

Handle all cash, debit, and credit transactions.

Make sure the store is in a clean and orderly fashion.

Listen to and solve customer problems and complaints. Greeted customers entering the store to ascertain what each customer wanted or needed.

Earned management trust by serving as key holder, responsibly opening and closing store.

Politely assisted customers in person and via telephone. Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Developed reputation as an efficient service provider with high levels of accuracy.

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Receptionist/Medical Biller

PEBS, Vails Gate NY

Mar 2008Jun 2009

Received and organized fax messages.

Answered phone calls and emails about patients and medical bills.

Mailed out medical bills.

Politely assisted customers in person and via telephone. Provided an elevated customer experience to generate a 

loyal clientele.

Education

Business Management

Kaplan University, Online

2010

Business Management

Orange County Community College, Newburgh NY

2007

GED

Best Resource Center Inc, Newburgh NY

20072007

Additional Information

  • I have experience as an Aide/Personal Care Assistant in a home-like environment as well as a nursing home environment.

  • Customer Service - Customer Service Clerical, Customer Service Manager, Customer Service Rep, Entry Level Customer Service.

  • PCA Certified
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