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Your Name

Business Analyst/QA / Software Tester

your.email@example.com
111-222-3333
www.your-website.com

Summary

Solutions-oriented Business Analyst possessing a unique combination of skills, including
business analysis, quality assurance testing and applications development experience.
Focused Business Analyst with exceptional planning and implementation capabilities. Vast
wealth management and finance background.

Highlights

Business process improvement
Functional requirements
Forecasting and planning
User acceptance testing
Advanced Excel modeling
Technology architecture analysis
Business systems analysis
Scope and project definition
Critical thinking
Project management
Requirement tracing
Requirements gathering
Superb communication skills
Scope and project definition

Accomplishments

Successfully completed accelerated training program and obtained a Business Analyst
certification.
Talent for quick learning new IT procedures, processes and technologies; broad knowledge in
software, hardware, Network and system installation, upgrade and support.
Attended one Lean Six Sigma and Rapid Improvement event

Experience

Quality Assurance/performance Testing, Farmington Hills, MI

Nov 2014Current

Rchivo Technologies
Developed metrics used to determine inefficiencies and areas for improvement.
Led cross-functional teams to analyze and understand the operational impacts and
opportunities of technology changes.
Reduced organizational operating costs by 5% by streamlining processes.

cabin servicer

southwest airlines, Detroit

Aug 2015Feb 2016

  • Responsible for cabin safety while maintaining the foremost in quality and excellence of passenger and in-flight cabin service.
  • Clean and service cabin interiors with equipment and supplies by reaching, bending and twisting in confined spaces.
  • checking, handling, assembling, removing and installing passenger service cabin furnishings and supplies according to check list specifications.
  • Assisted in the presentation of all in retreat safety, customer service and cabin preparation duties.

CORDINATOR, OAK PARK, MI

Nov 2008Jan 2011

PRECIOUS LLC
Developed organizational change management strategies.
Identified "bottlenecks" and implemented new and improved processes and policies.
Documented process flows and developed requirements for functional improvements and
enhancements.
Analyzed businesses of varying sizes to determine the financial impact of potential
investments.

Home Manager

Joak American Homes - Ann Arbor, Michigan,

Jan 2012Sep 2014

Developed organizational change management strategies.
Developed metrics used to determine inefficiencies and areas for improvement.
Documented process flows and developed requirements for functional improvements and
enhancements.
Boosted company efficiency and customer satisfaction by streamlining processes deemed
inefficient.

Education

Bachelor of Arts, ACCOUNTING

MARYGROVE COLLEGE - DETROIT, MI, US, Southfield, MI

2015

CERTIFICATION, BUSINESS ANALYST
GLOBAL INFORMATION TECHNOLOGY
UNITED STATES
Successfully completed Business Analyst Training

Bachelor of Science, Economics

Currently an Accounting and Finance major student at Marygrove college.,

2007

University Of Yaounde - Yaounde, Cameroon,

Emphasis in Economic policies
Student government representative
Coursework in Application of Economic Policies
Communications and Marketing coursework

Professional Affiliations

National Society Of Leadership and Success ( Marygrove College Branch)
IIBA (International Institute of Business Analyst)
IBAA Southeast Chapter Detroit MI

Skills

MS VISIO
JAVA
Penetration Testing
Microsoft Office Suite, PowerPoint, Excel
IIBA BABOK (Business Analytics Body Of Knowledge version 3.0)
Software testing and Quality Assurance
Agile Methodology
Waterfall Methodology
Scrum
Requirement Gathering
Basic SQL Knowledge
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