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Your Name

Customer Service Representative

Washington, DC

your.email@example.com
111-222-3333
www.your-website.com

Summary

I am a dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success and am also a results-driven Customer Services Representative with proven ability to establish rapport with clients.

Work Experience

Clean Team Ambassador

N.O.M.A. Bid, 1200 1st Street N.e. Washington, DC 20002

Jan 2013Current

Summary: As a customer service representative my job responsibilities required me to excellent customer service and delight customers above and beyond call of duty by ensuring that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, resolving customer complaints, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.


  •  Responsibilities  Empty trash/wipe down bin tops, maintenance area clean
  • Power washing sidewalks
  • Graffiti removal
  • Assisting with mowing grass on the Metropolitan Branch Trail and next to the railroad tracks
  • improving tree boxes
  • Plantings and landscaping
  • Pleasant strolls, cheerful commutes

Produce Clerk

Safeway, 490 L street NW Washington, DC 20001

Apr 2011Jan 2013

Summary: Produce clerks stock, price, and rotate product, build produce displays, maintain freshness and quality of produce products, assist with product delivery unloading, and maintain sanitation standards throughout the department.


  •  Responsibilities,  Produce Clerk- Ability to life 25-50 lb items without assistance, receive produce load, break down multiple pallets, sign for packages, answering phones(and questions), exceptional knowledge on produce (where it's from, how to prepare it, how much), price changes, sign making, building displays, making produce catering orders(fruit baskets, fruit trays, watermelon boats etc) production (cutting and tagging lettuces/other items) slicing and wrapping watermelons, preparing fruit bar, fruit cups, fruit bowls, culling(picking) produce aisle, keeping sanitation logs, pulling expired dates, punching/sending in produce order, rotating produce, keeping displays full and neat, excellent customer service

Maintenance/ Floor Technician

Washington Nursing Facility, 2425 25th street SE Washington, DC 20032

May 2009Feb 2011

Summary: Minimal supervision-provided janitoral services and general maintenence of building and surrounding grounds.



  • Responsibilities, Maintenance(Janitor) included dust mopping, washing floors using floor machine, stripping (using floor stripper machine) & waxing, high speed floor buffing(using machine), some vacuuming, cleaning bathrooms
  • Communicated with nursing home staff, nursing home licensure staff, and program Chief regarding nursing home issues, and changes needed.

Education

Highschool

Thurgood Marshall Academy , 2427 Martin luther King avenue SE, Washington, DC 20020

20022006

Facilities Maintenance

Charleston Job Corp Center, 1000 Kennawa drive, Charleston, WV 25311

20072008

General Maintenance and Repair of Buildings, Facilities, Equipment, and Grounds Performing a variety of work in the maintenance and repair of buildings and grounds at various facilities/sites including Painting, Plastering, Pool/Jacuzzi Maintenance, landscaping, carpentry, plumbing, glazier, masonry, and painting tasks, repairs and treats structures such as floors, showers, sinks, walls, roofs, and carpets, performs minor troubleshooting, repairs, and adjustments of locks on doors, cabinets, desks, closets, repairs door hinges, cleans plugged key slots, moves and assists in moving furniture and equipment at various facilities/sites.

Additional Information

Skills
  •  Positive attitude, upbeat personality, strong inter/intra personal communication skills, great customer service, organizational techniques and time management skills.


  • Self-Motivated, pleasant personality, Well-organized and be able to multi-task, good communication skills, team player, hard worker, ambitious, and willing to learn.
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