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Your Name

IT project management

Melrose, MA

your.email@example.com
111-222-3333
www.your-website.com

Summary

A senior technology solution delivery manager/project/program manager skilled at strategic solution analysis, planning, and execution within time and budget constraints. I am interested in contract or permanent positions where my skills and background allow me to make a strong contribution to the organization.
Overview:
  • A leader who maintains strong customer and delivery team relationships through the full life cycle of projects on time and on budget
  • An experienced IT solutions manager with both infrastructure and custom software solutions experience in the Healthcare, Telecom, and Financial Services industries
  • 20+ years of successful consultant solution delivery experience in technologies ranging from mainframe banking initiatives, to web based workflow driven Healthcare collaboration solutions
  • Adept at solution delivery analysis, logistics and budget management along with the technical and soft skills required to get the most out of project teams and solution stakeholders
  • For additional information and references, please view my LinkedIn profile at: http://www.linkedin.com/in/raibianchi

Work Experience

IT project management

Oxford and Associates (consulting at Smith and Nephew), Melrose, MA

Nov 2010Oct 2011

at Smith and Nephew, Andover, MA. Responsible for multiple concurrent web projects for the company's Global Information Services (GIS) unit delivering projects according to the firm's PMO/SDM process.
  • Build out a new SharePoint 2010 Intranet promotion tiered platform with an updated look & feel and MSN--like content delivery web parts. Migrate Global Information Services customer WCM we presence adding new workflow driven content approval automation.
  • Migration and standardization of GIS Team sites from WSS 3.0 to the new SharePoint 2010 Enterprise platform adding a new Nintex workflow capability and platform training. Consolidation of content to leverage new platform features to improve collaboration and deliver a "standardized" Teamsites SharePoint 2010 solution that fits the evolving S&N Global Information Services organization.
  • Build-out of a new high availability SharePoint 2010 Enterprise Extranet platform that authenticates internal users through a forest one way trust and external users with forms based authentication (using SharePoint Solutions SPGA/ECM products).
  • Smith-newphew.com Redesign - planned a multi-million dollar RedDot redesigning initiative for the firm's public website to gain a strategic advantage over competitor sites and create templates for language variant sites.

Independent Consultant

Independent, Melrose, MA

Aug 2009Nov 2010

MA
Strategic assessment and delivery of SharePoint and other web presence initiatives:
  • SharePoint Integration assessment to define an integration strategy for Alexsys Corporation's Team product Suite with MS SharePoint products.
  • IT services, web presence, ecommerce assessment, and a business strategy assessment services for RGB Consulting to assist with a planned expansion of their consulting services into new areas.
  • Web strategy and delivery services for several Real Estate initiatives including the development a large parcel of recreation property in Western Maine, a vacation rental concern, and a web presence site build out for custom brochure web site for a 1.75 million dollar luxury oceanfront property in the Bar Harbor area of Maine.

Senior Consulting Manager

Burntsand Inc, Waltham, MA

Aug 2007Jul 2009


Directed consulting engagements for various clients in the Boston area for the Microsoft Practice of Burntsand Inc.'s Waltham office. Responsibilities included program solution assessment and strategy envisioning, overall solution delivery responsibility, hands on day-to-day project management, requirements gathering/documentation, business analysis, and high-level design/strategic guidance for solutions. The various consulting engagements overview follows: MOSS 2007 Enterprise (SharePoint) Architectural Services - Andover, MA - Managed the build out of MOSS 2007 Extranet and Intranet solution platforms, facilitated the definition of governance policies, and managed SharePoint (WSS 3.0) site migrations for a global medical product leader. Also managed the SDLC delivery of several SharePoint integrated custom .Net applications including:
  • Custom Extranet forms based authentication capability
  • Custom workflow based MOSS 2007/InfoPath competition sites for Healthcare IT, and Six Sigma "black belt" managed Healthcare and Consumer Lighting projects.
  • Custom workflow driven MOSS 2007/InfoPath internal "Make Right" collaboration system which manages the information capture, review, rule based routing, and ultimate approval for customer concessions granted as consideration for problem resolution on multimillion dollar medical systems.

Custom SharePoint/CRM Accreditation Platform - Waltham, MA (client in Chicago, IL) -
Completed delivery of a MOSS 2007 Enterprise (SharePoint) / CRM based, workflow driven, accreditation solution for a prestigious, Chicago based, medical accreditation organization. The solution provides customize CRM based backend capability for the accrediting institution to manage client institution information along with MOSS 2007 role based portals which institution administrators, reviewers, and council members to collaborate on accreditation related activity. Customizations included custom workflow driven InfoPath form based collaboration and SharePoint list to CRM based data synchronization.

Custom Shift Management Application - Boston, MA - Managed the delivery of a custom .Net Ajax enabled, union compliant, operator shift scheduling application to streamline the shift scheduling process and reduce grievance filings.

Independent Consultant

Medfli Inc, Woburn, MA

Jan 2006Jul 2007

Provided strategic product, business, and systems consulting services to a new medical services firm seeking venture capital. Managing the requirements and build out of a .Net 'brandable' web portal delivering medical search, social networking, and medical record aggregation capabilities as part of a suite of services that included 'Bill Assist' and 'Nurse Assist' (hotline) services.

Director of Systems Development

FundQuest Inc, Boston, MA

Sep 2002Sep 2005

Responsible for application development teams of 35+ performing n tier C# .Net, SQL Server, VB, VFP systems development, application support, and network/data centers for a leading service provider of customized 'white label', fee based advisory services to fortune 500 financial institutions. 
 
Corporate goals - Directed development initiatives and software platform support during a period that achieved: * 3 back-to-back years of increasing profit with 300% growth of assets under management 
* Met the corporate objective to sell the enterprise within 5 years (accomplished in 3 years). The company's technology was cited as one of 2 key drivers for the purchase. 
 
Cultural Evolution - Standardized new development on .net, SQL Server, and Flash (for interactive presentation layers): * Reorganized to centralize application support, facilitated cross training, and focused on core competencies 
* Introduced an oversight committee to mitigate risk and set strategic direction 
* Standardized and improved development methodology, QA, and promotion processes 
* Supplemented internal resources with vendor partnering to extend delivery capabilities 
 
Web platform consolidation - Directed development of an n tier C# .Net, data driven client web site application management (CMS) system that enabled non-programmers to centrally plan, manage, and promote customized, branded client web portal applications on a staging platform and push button promote changes to production upon approval. Notable features included: * Web based WYSYWIG portal for client institution portal updates. 
* New client web applications are provisioned 66% faster at 25% of original cost 
* Replaced costly, error prone manual promotions with browser button pushes. Reduced site enhancements & approval from days/week to hours/days 
* Channeled developer resources to higher value, strategic initiatives 
 
Legacy platform evolution - Implemented a successful n tier .net, SQL server evolution strategy for the legacy portfolio accounting platform while providing ongoing demanding enhancement support for fortune 500 clients. 
* Enabled client access to prior day activity by market open that was previously posted in early afternoon 
* Replaced legacy FoxPro portfolio accounting system data access with a data access layer and SQL server back end. 
o Alleviated enterprise threatening file size limitation constraints 
o Achieved 80% performance calculation throughput improvement eliminating 3.5 week batch processing backlog 
o Restored performance and position data integrity 
* Replaced legacy platform data feed with monthly Morningstar data feed 
* Straight through processing streamlined account opening and reduced errors. 
* Web based customizable reporting based on the SQL Reporting tool. 
* Optimized quarterly processing reducing run time over 75%. 
* Lead effort to build a price issue resolution system that dramatically reduced valuation errors impacting performance calculation for daily web presentation and quarterly statements 
 
Hardware platform evolution - directed ongoing support and platform evolution for the organization's 2 data centers and voice/data network infrastructure. 
* Upgraded for entire hardware platform in stages and within budget constraints. 
* Consolidated core platform data storage onto a SAN 
* Directed move of data center and all personnel IT assets to new corporate state of the art data center 
 
Client project initiatives - Directed internal and external development for several products supporting retirement planning and retail product channels. Products feature highly interactive Flash based interfaces, web service integration with legacy system data, and desktop publishing quality proposal generation. 
 
Environment: C#, .NET, Visual Basic, Visual FoxPro 7, MS Visual Interdev, MS Visual SourceSafe, HTML, ASP, Client side JavaScript, MS SQL Server 7 & Reporting Services, IIS 4 and 5, Cisco & HP network switches/routers, Dell and HP servers, Veritas, Spamgate, Legato EmailXtender Archive, DoubleTake, EMC Clarion, MS Exchange, MS Windows 2k Advanced Server and Professional, Windows Server 2003, Windows XP professional

CEO Consultant

MIS Consulting Corp, Melrose, MA

May 1999Sep 2002

Independent Consulting 
 
Established an independent consulting service specializing in data driven web applications. 
 
Positioned a small growing organization to automate its product quote and fulfillment over the web with a data driven e-commerce solution to license a complex suite of software and peripheral products. 
 
Product Feature Summary 
* Data driven pricing and support for a variety of pricing methods (fixed, tiered, server, and percentage of total license valuation for annual support). 
* Generic local tax, and shipping/handling calculation configured for (FedEx & flat rate). 
* Administrator discount pricing and custom payment capabilities 
* Duplicate purchase and charge prevention 
* Cached, data driven 
* Integrated "test mode" supporting forced failures, configurable mode based notifications, and automated payment charge bypass. 
 
Established Internet strategy and delivered web presence for a large independent real estate concern 
* Brought site online within 5 weeks - completed fully functional site in two months 
* Integrated site with existing property search and MLS services 
* Authored graphic and marketing content 
* Achieved top placement with major search engines 
 
Environment: MS Visual Interdev 6.0, MS Visual SourceSafe, HTML, ASP, Client side JavaScript, MS SQL Server 7, IIS 4 and 5.

Work Flow & Asset Management Product Lead

Seek Consulting at Fidelity Investments,

Feb 1996Apr 1999

Directed ongoing OO development for an enterprise wide, telecom workflow and inventory management application used by hundreds of users with diverse business requirements. 
* Reversed negative user sentiment into a groundswell of approval. 
* Lead and mentored a team of 12 developers and QA personnel through all phases of the project life cycle. 
* Re-engineered the application paradigm creating "service requests" tasks with configurable, pre-defined default work (implementation) tasks. 
* Automated inventory update upon task completion for asset task changes 
* System tasks and related asset inventory supported $10M inter-company annual billing 
 
Inter-company Service Forecasting Application: Jun 95 - Jan 96 
Responsible for the entire project to create a client server based inter-company Service Utilization Requirements Forecasting system (SURF), which was later adopted by other service organizations.

Consultant

Seek Consulting at Fidelity Investments, Boston, MA

Dec 1991Apr 1999

Enhancements, and Conversions

Seek Consulting at Fidelity Investments,

Dec 1991May 1995

Directed team resources reengineering and enhancing Fidelity Telecom Inter-company Billing, Inventory tracking, and Customer Service Request systems. 
* Re-engineered Inter-company system billing $50M annually to data drive hard-coded billing rules. 
* Added subsystem to allocate over/under charges to cost centers based on usage 
* Developed easy to use, online report generator for mainframe Service Request system. 
* Tuned system performance reducing processing times by an order of magnitude. 
* Migrated the SAS based systems from CMS to MVS. 
 
Environment: PowerBuilder, PowerTOOL framework, MS SQL Server, Perl scripting, Net Dynamics, IBM Mainframes running MVS and CMS, SAS AF & FSP

Trust and Trust Tax System development

Bank of Boston,

Jul 1990Dec 1991

Successfully directed the rewrite of a Trust Tax 1099/1041 system to process pre and post SEI conversion data along with several purchased banks' tax feeds within an extremely aggressive time frame. 
 
Environment: IBM MVS Mainframe, COBOL, UCC7, and SAS. 
 
Trust and Trust Tax System development and support: 1986 - Jun 90 
Provided comprehensive system development, analysis, and maintenance services to support a leading Boston Bank's Trust Accounting and Tax Systems utilizing both COBOL and SAS programming. 
 
Environment: IBM MVS Mainframe, COBOL, VSAM, UCC7, and SAS.

Consultant

Bank of Boston, Boston, MA

1986 1991

Consultant Programmer/Analyst

Bank of Boston's DDA,

1984 1986

Provided programming maintenance and enhancement support for Bank of Boston's DDA (checking account) SWIFT transmission sub system and system during a period of account consolidation from affiliates. 
 
Environment: IBM MVS Mainframe, COBOL, UCC7, and SAS

Education

B.S. in Business Administration and Computer Science

University of Lowell, Lowell, MA

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