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Your Name

Insurance Agent

Houston, TX

your.email@example.com
111-222-3333
www.your-website.com

Work Experience

Insurance Agent

New York Life Insurance,

May 2011Jun 2012

Responsible for the acquisition of new clients via marketing, prospecting, cold calling and other means in an effort to build and develop a personal book of business.
  • Established and maintained client relationships
  • Developed strategy's for lead generation
  • Conducted Insurance Seminars

Team Leader

TaxMasters,

Jul 2009Dec 2010

Responsible for providing tax debt resolution services by managing an inside sales team made up of 8 tax consultants and 1 administrative assistant.
  • Prepared daily reports
  • Produced and provided training materials
  • Identified qualified prospects and trained on various closing techniques
  • Closed in excess of 25% of qualified leads

Tax Consultant

TaxMasters,

Nov 2008Jul 2009

Responsible for analyzing client tax problems and providing the appropriate tax solution via inbound and outbound sales calls. Made outbound calls to warm sales leads. Achieved and maintained a sales closing ratio greater than 25%. Met daily and weekly sales production goals.

Director of Sales

Comcast,

2004 2008


Responsible for the development of tactical strategies to increase the company's subscriber base, increase penetration and revenue through various tactics but not limited to direct sales. Managed a department of 135 employees inclusive of a management staff of 13 with an annual budget in excess of $12 million.
  • Prepared marketing reports and power point presentations for senior leadership.
  • Created and designed marketing territories and compensation plans based on area demographics.
  • Designed the policy and structure for the utilization of wireless field technology utilized by the sales representatives.
  • The department was innovative in its efforts to market to the Hispanic community by utilizing a special task force of bilingual sales representatives.
  • The Houston Region was a leader in new subscriber acquisition.
  • Consistently year-after-year exceeded budgeted goals by at least 10%.
  • In the past year High Speed Data sell-in increased by 25% and Digital Phone sell-in increased by 21%.

Sales Manager

Time Warner,

2001 2004

Responsible for managing a district of Direct Sales Representatives, recruiting, motivating, evaluate, discipline all supervisory and contract personnel. Directed the activities of eight Sales Supervisors and support staff.
  • Created and implemented department policy and procedures and assisted in the development of competitive marketing/sales techniques.
  • Assisted in the development of territorial breakdown in line with an operational sales force.
  • Provided input in the preparation of the department's budget, prepared and monitored monthly reports to meet budgeted goals, and analyzed sales efforts to meet budgeted goals.

Sales Supervisor

Time Warner,

1997 2001

Responsible for the management and recruitment of contracted sales force of 100 reps. Managed a team of three Sales Support Professionals.
  • Selected and managed territory issued to contractors.
  • Responsible for insuring that the contracted sales force worked within the budget and projected goals.
  • The processing of in-house and contracted sales reps work orders is this group's primary responsibility.
  • Created and implemented policies and provided ongoing training as needed.
  • Directed the activity of Direct Sales Reps in the acquisition of new subscriber connects and pay units.
  • Analyzed reports on team and department activity.

Residential Sales Associate/Assistant Sales Manager

People's Choice TV, Houston, TX

1994 1996

Assisted with all daily operations of the department serving as a liaison between supervisors and sales management. Supervised 75-110 associates.
  • Sold wireless technology service to customers through canvassing and cold calling.
  • Developed marketing strategies and constructed territories with procedures on how to manage territories.
  • Designed and performed all recruiting efforts.
  • Introduced a sales campaign that increased sales by 10%.
  • Implemented recruiting efforts and strategies that doubled previous efforts.

Education

Finance

Sam Houston State University,

19831986

General Business

East Texas Baptist College,

19811983

Additional Information

  • Sales Development/Management Financial/Budget Management
  • Profit & Loss Personnel Training & Development
  • Regulatory Compliance Policies & Procedures
  • Territory Management/Expansion New Product Launch
  • Change Management Marketing Strategies

Highlights of Qualifications

Successful at continuous achievement in exceeding budgeted goals annually.
Developed and implemented a comprehensive Regional Direct Sales budget in excess $12 million for the largest cable provider in the nation. Developed sales strategy and campaigns utilizing historical data and reports, designed sales compensations plans and sales offers. Analyzed market data obtained from CSG billing systems on a daily and monthly basis to ensure regulatory compliance and to ensure revenue goals were achieved.
Impact: 10% increase in sales year over year.

Performed market analysis, territory design and demographic research to determine areas that would provide the most revenue.
Evaluated personnel and increased training and coaching. Realigned sales goals and recruited talent aggressively.
Impact: Consistently generated revenue in excess of $25 million and most recent $50 million.

Recruited top talent; designed and implemented specialized sales training.
Increased communication efforts between management and sales team, adjusted sales goals and compensation.
Impact: Consistently ranked among the industry's best in revenue production.

Maintained low levels of employee turnover through increased communication and coaching efforts among management and sales teams.
Planned and designed efforts for employee recognition.
Impact: Employee retention at or below 24%, 6% lower than the industry average for large cable systems.

Increased sales retention through monitoring sales activity in the market.
Evaluated and eliminated markets conducive to churn. Designed sales offers that increased customer longevity and loyalty. Developed proactive programs to provide greater customer service.
Impact: Increased revenue and reduced churn by 15%.

Adapted marketing strategy to the change in market demand.
Successfully transitioned the department's marketing strategy from new subscriber acquisition into a revenue unit generating market. Recruited, trained and developed alternative sales teams to generate revenue from existing customer base.
Impact: Increased revenue generating units over 40%.

Darren Bean
10010 Iron River Dr., Houston, TX 77064
  • 832.633.0034
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