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Office Clerk

Rancho Cucamonga, CA


To gain experience and to further my career in within your company. I believe I can be a very great asset to your company. I'm a hard worker and quick learner; I put a lot of pride and integrity in my work. I'm customer oriented and I multi task with excellent customer service.

Work Experience

Office Clerk

Wilson Interiors, San Bernardino, CA

Aug 2012Current

Customer service (answer phone calls and transfer to appropriate people)
  • Assist with inputting new claims into QuickBooks and type up plumbing reports when needed
  • Scan and upload documents to Xactanalysis
  • Accounts receivable (enter customer invoices and send to customers and receive money from customers)
  • Accounts payable (enter vendor bills and pay vendor bills)
  • Payroll (input hours and commission into QuickBooks, then process and send payroll every 2 weeks for 33 employees
  • Call customers to collect deductible on claims

Health Information Specialist II

City of Hope, Duarte, CA

May 2008May 2012

Prep new charts for the clinics
  • Customer service
  • Mail back original medical records to the patients
  • Retrieves, assembles and analyzes inpatient and outpatient discharged records
  • Breakdown large records and assemble expiration records.
  • Files loose documents into records
  • Process New Patient Charts in timely manner
  • Prep/Scan/QC new patient records, surgery/inpatient discharges
  • Prep/Scan/QC loose mail and misc outside records
  • Customer service(cover phones)

Transcriptionist Clerk

Beverly Hospital, Montebello, CA

Feb 2005May 2008

Mailed reports to doctors that requested them
  • Clerical Support to Transcription Department
Make new patient charts for new admissions
  • Change all transcribed reports to sign in Meditech System/file reports by doctor's name
Answer phones/fax reports to doctors/copies
  • Pull Charts for the Doctors in the PIA Area (Patient Incomplete Area)
  • Routine clerical duties including: assigning jobs to transcribers, charting dictation reports in-house, mailing reports and monitoring equipment
  • Filing-charts in terminal digit order/loose papers alpha/numerical
  • Answer phones/fax reports to doctors/copies

Lead Cashier

Chevron, Inc, Riverside, CA

Nov 2003Jan 2005

Clean, collect and dispose inside/outside trash
  • Order stock, price items in store
  • Provided assistance and customer service to customers
  • Collected cash/credit card payments for gas/products
  • Trained new employees on cashier task

Office Assistant

C&A International, San Dimas, CA

May 2002Jun 2003

Process phone orders and daily invoices/paid company bills on computer/ran transactions
  • Placed inventory orders/filing, inventory and mailings/process UPS/FedEx labels for each shipment/verified each item from each shipment received
  • Trained new employees and supervised small crew

Additional Information

  • MS Office 2010 (word, excel and outlook)
  • Typing/Data entry by touch
  • Electronic Medical Records
  • Customer Service (answer phones)
  • Meditech System - A2K - SoftMed - Oasis
  • Sunrise Record Manager, Scheduling
  • Scanning system Ascent capture
  • Intuit Quickbooks
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