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Your Name

Computer Support Specialist

Utica, MI

your.email@example.com
111-222-3333
www.your-website.com

Summary

To obtain a position as a network or systems administrator where conceptual ability, a flexible nature, and the ability to implement work actions or projects can be used to provide quality technical support and facilitate productivity within the organization.

Work Experience

Computer Support Specialist

Norma Michigan,

Jul 2008Current

  • Answered user inquiries to resolve computer software/hardware operation problems
  • Entered commands and observed system functioning to verify correct operations and detect errors

Tye H. Bennett
  • Set up equipment for employee use, performed or ensured proper installation of cables, operating systems, or appropriate software
  • Developed training materials and procedures and trained users in the proper use of software/hardware

Network and Computer Systems Administrator

Norma Michigan,

Jul 2008Current

  • Performed data backups and disaster recovery operations
  • Maintained and administered computer networks and related computing environments such as hardware, systems software, applications software and all configurations
  • Operated master consoles to monitor the performance of computer systems and networks and coordinated computer network access and use
  • Designed, configured and tested computer hardware, networking software and operations systems software

Information Systems Technician

Norma Michigan, Auburn Hills, MI

2008Current

Computer Support Specialist

United States Navy,

Apr 2006Jun 2008

  • Answered user inquiries to resolve computer software/hardware operation problems
  • Entered commands and observed system functioning to verify correct operations and detect errors
  • Set up equipment for employee use, performed or ensured proper installation of cables, operating systems, or appropriate software
  • Developed training materials and procedures and trained users in the proper use of software/hardware

Network and Computer Systems Administrator

United States Navy,

Apr 2006Jun 2008

  • Performed data backups and disaster recovery operations
  • Maintained and administered computer networks and related computing environments such as hardware, systems software, applications software and all configurations
  • Operated master consoles to monitor the performance of computer systems and networks and coordinated computer network access and use
  • Designed, configured and tested computer hardware, networking software and operations systems software

Second Class Information Systems Technician

United States Navy, Norfolk, VA

2004 2008

Radio Operator

United States Navy,

Jul 2005Jan 2006

  • Communicated with receiving operators to exchange transmission instructions
  • Maintained station message logs of transmitted and received activities such as flight testing and fire locations
  • Conducted periodic equipment inspections and routine tests to ensure operation standards were met

Education

Associate of Science in Computer Networking/Communications

Lansing Community College, Lansing, MI

2003

Bachelors of Science in Computer Information Systems

Davenport University Grand Rapids, Grand Rapids, MI

Additional Information

TECHNOLOGY SKILLS
  • Wireless Administration and Wireless LAN Security
  • Wired network planning, installation, and troubleshooting
  • Ethernet, Coaxial, and Corning Quickcam fiber optic cabling
  • Active Directory administration
  • Windows Server 2003, 2008, 2008 R2
  • Windows XP, Vista, and Windows 7
  • Microsoft Virtualization Technology

AREAS OF SKILL AND KNOWLEDGE
TCP / IP LAN/WAN management
System Upgrades, Deployment, and Hardware Installation Windows 98/2000/XP/Vista/7
Configuration, deployment, and management of audio visual systems
Management of business class mobile phone plan
Helpdesk management and customer service
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