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Your Name

Office Clerk

Rockford, IL


To obtain a long term position at an interesting company that has the potential for growth.

Work Experience

Office Clerk

Bob's Ace Hardware, Rockford, IL

Jun 2003Oct 2009

  • Counted and recorded all transactions tendered from cashier's registers.
  • Recorded personal and business account payments made by customers.
  • Handled the sale of state and national lottery tickets.
  • Oversaw the operation of the postal services and ordering of postal supplies.
  • Filed records, faxed documents, and made copies.

Sales Clerk
  • Operated cash register by ringing up customers purchases.
  • Stocked shelves when needed.
  • Answered telephones.

Certified Medical Claims Examiner

Conseco Medical Insurance Company, Rockford, IL

Jun 1992May 2002

  • Processed medical claims received from both clients and providers.
  • Assisted clients and providers by answering billing questions on a multi-line phone system.
  • Filed and coded various medical documents.
  • Recorded insurance data, accident reports, and drug tests profiles.

General Office Clerk

Rockford Register Star, Rockford, IL

Aug 1982Jul 1987

  • Handled heavy inbound and outbound calls.
  • Offered customer assistance by solving customer complaints and answering questions.
  • Operated switchboard on a daily basis.
  • Sold subscriptions to both current and potential customers.

Certified Nursing Assistant

Briar Glen Nursing Home, Rockford, IL

Aug 1984Aug 1986

  • Provided daily care to elderly and disabled patients.
  • Took blood pressure, pulse, and temperature of patients.
  • Fed, bathed, and transported residents to and from the visiting room.


Healthcare Administration

Ashford University, Clinton, IA


Business Administration

Rockford Business College, Rockford, IL


Additional Information

Microsoft Windows - Microsoft Word - Internet Explorer 
Medical Terminology 
Knowledge of various medical terminologies. Ability to code and process grouped medical claims. Experience recording insurance data. Can also compute payments and/or charges of medical bills.
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