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Your Name

QA tester

Kansas City, MO

your.email@example.com
111-222-3333
www.your-website.com

Summary

  • Seven Plus Years of diversified experience in Analysis, Development, and Quality Assurance testing
  • Hands on experience in Software Testing process which includes executing tests, record results, test reports and defect tracking
  • Extensive experience in Unit, Functional, Integration, Regression, User Acceptance, System Level Load and Stress Testing.
  • Extensive experience in Testing Client Server and Web based applications.
  • Experience in using Automation Tools of Mercury Interactive tools.
  • Extensive experience in White Box & Black Box Testing.
  • Expertise in testing EDI Transactions 834, 837, 835, 270/271 & 276/277.
  • Experience in testing Facets.
  • Strong in Analyzing Business spec and Develop Test Plans, Test Scripts & Test Cases and Execute them.
  • Strong skills in backend testing using SQL
  • Experience in writing Test plans, defining Test cases, developing and maintaining Test scripts.
  • Experience with n-tier systems and both Web and Application Servers.
  • Experience in Software Development Life Cycle and Testing Methodologies.
  • Experience in testing database applications of RDBMS in ORACLE 8i, Sybase, MS SQL Server.
  • Experience in Unix Shell Scripting, VB Script and Java Script.
  • Experience working individually and in team environment
  • Responsible for mentoring resources technically and training other QA Team Members.

Technical Skills:

Work Experience

QA tester

BCBSKC, Kansas City, MO

Dec 2010Current

Involved in testing the EDI transactions 270/271, 276/277, 278-13/278-11 for the HIPAA mandated 4010 to 5010 conversion project. Involved in writing test scripts for testing both the 4010 and the 5010 versions of various EDI transactions. Involved in testing the 27x transactions with different TPAs like New Directions, Availity and Blue Exchange.

Responsibilities:
  • Responsible for designing, developing test plans, use cases and test scripts.
  • Performed Unit, Integration, Regression and system testing.
  • Used Quality Centre for preparing the Test Plans and manual Test scripts.
  • Created test cases for testing the 276/277, 270/271 and 278 transactions.
  • Reviewed the Global Cert and P2P test cases from BCBSA and filtered the test cases that can't be tested and hence requested an exemption of those test cases.
  • Created the 270/271 TR3 summary and detail side-by-side document.
  • Created test cases for Transaction Manager, BX audit tables, Next Iterations, Global Certification components of 27X transactions testing.
  • Prepared test data for testing the 270/271 and 276/277 transactions.
  • Involved in pitching various 27X transactions using the web screens.
  • Executed 276/277 internal system tests including the web screens.
  • Executed 278-13 and 278-11 internal system tests.
  • Defined changes to the Blue Exchange(BX) audit tables, for the 4010 to 5010 conversion process.
  • Followed HIPAA implementation guides for preparing the EDI files.
  • Ability to work from functional Specifications to write test plans.
  • Involved in manually creating 5010 version of the 27X transactions by using the TR3s as the guidance.
  • Checked the HIPAA compliance of the manually created 27X transactions using the Edifecs Analyser tool.
  • Used SQL queries to obtain the test data and also to perform backend testing.

Environment: Java, Edifecs, Daptiv, Quality Centre, SQL Server 2005, Facets, SQL, Windows NT/2000.

QA tester

Premera Blue Cross, Seattle, WA

Oct 2009Nov 2010

Involved in testing the EDI transactions 834 and 837. Highly involved in writing test scripts for testing 834 transactions of different groups like Alaska Air Group, Weyerhaeuser, PATH (Program for Appropriate Technology in Health), CORBIS, PACCAR, Nelson Trust etc. Worked with various TPAs of different groups to test the setup FSA (Flexible Spending Account) and HSA (High spending Account) on many High Deductible Medical Plans.
Responsibilities:
  • Responsible for designing, developing test plans, use cases and test scripts.
  • Performed Unit, Integration, Smoke, Functional, Regression and system testing.
  • Used Quality Centre for preparing the Test Plans and manual Test scripts.
  • Reported Defects using Quality Centre.
  • Involved in importing Flat files into Oracle database and involved in writing complex SQL queries to validate the loads and extracts.
  • Used SQL queries and utilities to transfer data and databases between different Test environments that are located on different Servers.
  • Enrolled members through online screens and 834 Transactions to Facets.
  • Modified the 834 file and then checked if the eligibility enrollment is properly loaded onto Facets.
  • Processed 837P, 837I and 837D transactions, verified those 837 transactions were converted correctly to XML file format and verified the claims data loaded to Facets for further processing.
  • Worked with Accumulators, Deductibles, Coordination of Benefits, Overrides of the Claim Line detail and used them for testing various claims scenarios in Facets.
  • Involved in testing the Pharmacy claims and Hospital Claims.
  • Involved in testing the Medical and Dental claims.
  • Followed HIPAA implementation guides for preparing the EDI files.
  • Ability to work from functional Specifications to write test plans.
  • Performed backend testing using SQL queries and verified data Integrity.

Environment: Java, Java Script, Quality Centre, SQL Server 2005, Facets, SQL, Windows NT/2000.

QA Tester

Great-West Healthcare, Denver, CO

Jul 2008Sep 2009

Involved in testing the claims conversion from Mainframe to Facets. Also involved in testing the EDI transactions 834, 837, 835. 270/271 & 276/277 conversion to Facets.
Responsibilities
  • Responsible for designing, developing test plans use cases and executing test scripts.
  • Performed Unit, Integration, Smoke, functional, Regression, and system testing.
  • Interacted with Business users and Technical team in providing clear solutions to requirements.
  • Used Quality Center for preparing the test plans and manual test scripts.
  • Reported defects using Quality Center.
  • Involved in loading the flat files into Oracle Database and involved in writing Complex SQL Queries.
  • Involved in writing Complex SQL Queries using TOAD to validate the loads & Extracts.
  • Processed claims in Facets & QNXT and verified 835X12's are generated and sent to Provider.
  • Processed 837P, 837I & 837D transactions, verified those 837 transactions converted correctly to XML file format & XC keyword file format and verified the claims data loaded to Facets & QNXT for further processing.
  • Enrolled members through online screens and 834 transactions to Facets & QNXT..
  • Tested the portal application to make sure the claims, members are loading to Facets & QNXT and Providers can check the member eligibility and claim status.
  • Involved in testing the Pharmacy Claims.
  • Involved in testing the Medical Claims & Dental Claims in QNXT.
  • Involved in creating rules (eg: copay, deductible, quantity limits) for Pharmacy Claims testing.
  • Processed NCPDP transactions to make sure Pharmacy claims routed to Facets.
  • Followed the HIPAA implementation guides for preparing the EDI files.
  • Used Desktop Validation tool to check the EDI files for HIPAA errors.
  • Executed commands in Unix to view the files and FTP the files to Unix server for processing.
  • Assisted in the development and maintenance of Testing Procedures and adhere to all business processes.
  • Ability to work from functional specifications to write test plans.
  • Managed test plan and schedule
  • Automated Claims & Members screens in Facets & QNXT using QTP.
  • Performed backend testing using SQL queries and verified data integrity
  • Interacted with developers & various members of team to discuss and resolve defects and their priorities.
  • Performed backend testing using SQL queries and verified data integrity
Environment: Java, Java Script, Oracle 11i, Facets, QNXT, SQL, UNIX, COBOL II, DB2, CICS, TSO/ISPF, JCL, Windows/NT/2000, Quality Center, QTP and TOAD

QA Tester

BCBSNC,

Jan 2006Jun 2008

Involved in testing the Claims processing systems and EDI transactions. The Claims processing system accepts different claims like Medical Claims, Dental Claims, Pharmacy Claims and Vision Claims from different vendors and route the claims into batch adjudication system and online adjudication. Here the batch adjudication system automatically adjudicates the claims and sends them to Payment.

Responsibilities
  • Assisted in the development and maintenance of Testing Procedures and adhere to all business processes.
  • Provided assistance and consulting to Development and Product Support teams on project activities.
  • Provided input and level of effort estimations to the QA Supervisor for developing work plans and schedules for Test Project activities.
  • Ability to work from functional specifications to write test plans.
  • Managed test plan and schedule
  • Performed Unit, Integration, Smoke, functional, Regression, and system testing.
  • Processed claims in PowerMHS and verified 835X12's are generated and sent to Provider.
  • Processed 837P, 837I & 837D transactions, verified those 837 transactions converted correctly to LPF file format and verified the claims data loaded to PowerMHS and Mainframe for further processing.
  • Enrolled members through online screens and 834 transactions.
  • Tested the portal application to make sure the claims, members are loading to PowerMHS and Providers can check the member eligibility and claim status.
  • Followed the HIPAA implementation guides for preparing the EDI files.
  • Used Claredi tool to check the EDI files for HIPAA errors.
  • Analyzed, developed, and managed test cases using Mercury Interactive test tools.
  • Consulted with Development and Production Support to identify test data
  • Properly diagnosed test results and documented product defects.
  • Setup test environment and installed product releases and fixes.
  • Executed test scripts and cases and initiate modifications if necessary.
  • Provided daily test statuses on testing progress and issues.
  • Actively participate in product and project team meetings
  • Processed claims with different scenarios and automated the process using Winrunner.
  • Used Central Enrollment application to enroll the members for both Pharmacy and Medical Systems.
  • Verified the process of bringing the data from Central Enrollment to Claims applications.
  • Involved in testing of the Application manually and tested the design and functionality of the Application.
  • Upload Manual test scripts into Test director for automation
  • Used Mercury WinRunner for script development.
  • Used Test Director for defect tracking system
  • Created test scenarios based on business requirements
  • Participated in Walk through of test plans and test cases
  • Involved in Data Migration by using TOAD
  • Performed backend testing using SQL queries and verified data integrity
  • Interacted with developers & various members of team to discuss and resolve defects and their priorities.
  • Summarize test results in formal test analysis reports according to the Documentation standards.
  • Interacting with Developers and Business Analyst regarding requirements, test scenarios, and defects
Environment: Java JDK 1.4, Oracle8i, HTML, JSP, Windows 2000, Solaris UNIX, COBOL, CICS, DB2, QMF, TSO/ISPF, Manual Testing, Test Director, IPlanet Webserver, Remedy, TOAD

QA Tester

Sony Entertainment, Culver City, CA

Aug 2003Dec 2005

Sony Entertainment has developed a site where a user can subscribe and download full episodes of their favorite soap opera on their PC without commercial breaks. User can choose to pay per episode or begin a monthly subscription, create an account, download the episode(s) and watch at their convenience. User will be able to purchase, download and watch an episode for up to 28 days after it becomes available on the site and after the 28 days the episode essentially expires.
Responsibilities:
  • Involved in reviewing business requirements, use case.
  • Used SQL Queries to verify the data from the Oracle database.
  • Involved in developing test cases using Test Case Manager.
  • Performed Unit, Integration, Smoke, functional, Regression, and system testing.
  • Participated in Walk through of test plans and test cases.
  • Upload Manual test scripts into Test director for automation
  • All test cases were written based on business requirements, Use Cases and screen shots.
  • Tested various text-hyperlinks and image-hyperlinks of Home page and different pages.
  • Tested the functionality of each screen to monitor proper navigation.
  • Recorded various scripts on different scenarios to run test automated.
  • Revised Siebel VbScripts in the Application. Modified existing Scripts and Developed new scripts
  • Time sensitive testing was done for different users with different product purchase.
  • Responsible for carrying out manual testing for Functionality testing, System Integration testing, Performance testing, Beta testing during various phases of testing.
  • Involved in Functional, Integration, Regression, User Acceptance, GUI and Stress Testing.
  • Generated Automation scripts for Regression, Stress Testing Using WinRunner automation Tool
  • I was involved in the performance benchmarking of the system using Jmeter.
  • Created test scenarios based on business requirements.
  • Prepared Test Data for Positive Testing used in Data Driven Test.
  • Back end testing was done to verify and validate data.
  • Data verification and data integration test was done using SQL queries.
  • Worked closely with developers in reproducing bugs reported.
  • Created various Synchronization points Using WinRunner
  • Used TestDirector to store, tracking and reporting bugs.
  • Performed End User Testing before the Build is released for actual real time implementation.
  • Interacted with developers & various members of team to discuss and resolve defects and their priorities.
  • Summarize test results in formal test analysis reports according to the Documentation standards.
  • Interacting with Developers and Business Analyst regarding requirements, test scenarios, and defects

The following functionalities were covered in testing

(1) Login (2) Account Creation (3) Account updating (4) Financial Information and updating (5) Transaction History (6) Change Password (7) Forgot password (8)Subscribing & Unsubscribe to products

Environment: WinRunner, TestDirector, Manual Testing ,MS Access, Infranet-Portal, Paymenttech, Java, XML, XSL, Oracle, Web Logic, Apache web server, MS Office tools, Siebel

Additional Information

Operating Systems: Windows 95/98/NT/2000, AIX, HPUX, Solaris and MS-DOS 
Automated Tools: WinRunner, LoadRunner, and Quick Test Pro 
Bug Tracking Tools: Test Director, PVCS ,Remedy 
Web Tools: VB Script, Java Script. 
Web Servers: Weblogic 5.1.0, Java Web Server 2.0,Iplanet 
Mainframe: Cobol,DB2,JCL.MVS,VSAM 
CRM: Siebel 7.5.2, Siebel 7.0.4, Siebel 6.x ,Siebel Sales, Siebel callcenter , 
Siebel Tools, EAI, EIM 
Others: Informatica, Cognos, ER-win data modeling, Doors, Lotus Notes, Edifecs
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