- Baltimore, MD 21235 10/2011 to Present
SSA is a branch of the federal government. The SSA headquarters building maintenance mechanic branch dedicated to provide products and services necessary for the Agency to achieve its primary mission. This branch is responsible for all the buildings and the infrastructure associated with them. This duty was a tempera detail to help fill a need in the maintenance mechanic branch.
My duties as a Management Analyst in the Office of Buildings Management (OBM) included the following: analyses, review, evaluation and advising management on activities in the areas of SSA's Headquarters facilities management program and all related service. During my time, I also assisted a senior analyst and other team members in identifying critical complex issues and deficiencies in, or problems with OBM operational processes and procedures. I have used Total Quality Management techniques/processes to make recommendations on developing new or modify existing policies and procedures that directly influence the level of customer service provided by the Office. On occasions, I implemented these recommendations, as directed. I use the office computer systems as a means to measure the results of the implemented recommendations. I also use those same systems to make revisions as necessary or as directed.
I participate in the development, presentation, justification and execution of the GSA Delegations budget and/or the Centralized Common Expense Account. Within the GSA Delegations budget are the operations and maintenance, as well as our recurring and non recurring repair funds for the SSA delegated buildings at Headquarters.
I represent the position, concerns, interests and views of the Division Director of OMCM, regarding administrative and management matters to Office Directors, other managers, staff and specialists and other management staffs.
I plans and carry out special projects, studies or assignments involving administrative concerns or problems. Such projects or assignments are often of a sensitive nature. I will make recommendations to upper management to improve Office processes involving operations, workflow, controls and resource utilization. Some of these responsibilities cross Division lines, as well as being outside the Office's scope of responsibility. This work would require me to oversee contractors, make final inspections with contracting officers and aid in the approval of the completed work. I performed the previous duties listed while I am working as a Contracting Officer's Technical Representative (COTR).
I will plan and maintain the Office's work measurement procedures. I also monitor and make recommendations to the Office Director for the implementation of work measurement techniques and production standards in the Office.
I utilize Office computer systems to maintain, analyze and produce a variety of programmatic, management, administrative and work measurement information.
I have participated as a member of inter and intra agency committees/workgroups regarding a variety of issues, e.g., personnel management and budget formulation, etc., as required.
I provide advice and guidance to OMCM managers on personnel management matters, including developing position descriptions, performance standards, recruitment, reorganization and training activities. Personally handles those projects that are sensitive or have high priority.
I gathered data for analysis on our newer energy conservation programs. I have assisted in the operation, maintenance activities and repair activities as workload necessitates. I would work on estimates and write specifications for construction, maintenance and custodial services contracts. I worked with our space manager to monitor the new comprehensive space utilization, control and improvement program for assigned building(s) by using the services of the computer graphics space management system.