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Your Name

Office Clerk

Alpine, CA


I'm a high-energy, people-oriented team player who handles change as normal business. I thrive in an environment of technical challenge. I am self-motivated and I learn quickly. I strive to make the work environment both efficient and pleasant. I am an expert with MS Office products and the Windows operating system.

Work Experience

Office Clerk

7 Oaks Community Center, San Diego, CA

Sep 2011May 2012

Administrative Assistant

UMFS, Fredericksburg, VA

Mar 2006Apr 2009

Office Clerk

US Gov't Comm School, Quantico, VA

Nov 2005Mar 2006

Administrative Assistant

Sedona Group and Manpower Temp Agency, Glen Allen, VA

Jul 2005Nov 2005

Administrative Assistant

Garrett Development, Stafford, VA

Aug 2004Jun 2005

Administrative Assistant

Citibank/CalFed Bank, Sacramento, CA

Oct 2000Jun 2004

Administrative Assistant

AppleOne Temp Agency, Sacramento, CA

Aug 2000Oct 2000


City Water Department, Tucson, AZ

Aug 1998Jul 2000

Computer Specialist

Tucson United Way, Tucson, AZ

Oct 1995Aug 1998

Tech Writer/Admin Asst

Product Dev. Industries, Tucson, AZ

Jan 1995Oct 1995

Technical Writer

IBM Corporation, Tucson, AZ

Aug 1991Jan 1995


IBM Corporation, Tucson, AZ

Jan 1985Aug 1991

Business Skills
  • Administrative Assistant: I am proficient in multitasking in a dynamic work environment and pro-active in anticipating managers' needs in order to keep department running smoothly and efficiently. Moreover, I have excellent organizational skills, and the level of attention to detail necessary to handle routine office tasks such as mail, meeting coordination and off-site planning sessions, calendar management, travel arrangements, expense reports, correspondence preparation, task tracking, supply ordering, filing, etc. Specific business accomplishments include:
* Managed and assisted in development of multi-million dollar budget. Created Excel spreadsheets to track and balance budget. Handled invoicing and billing reconciliation.
* Designed Microsoft Access databases to maintain information about employees, customers, documents, volunteers, engineering work orders, etc.
* Developed Microsoft Word templates to automate all office forms and customer account information.
* Performed payroll functions. I created an on-line timesheet in Excel for department use. The timesheet was so well received many other departments in the company used it.
* Handled all HR hiring and termination processes, including the management of computer and network access.
* Coordinated repair and replacement of phones and computers. Organized and implemented numerous office reorganizations (total shift of personnel to another location).
* Reported daily performance statistics for department members. Automated the process using Microsoft Excel, which improved efficiency and accuracy.
* Using writing and editing skills and multiple software packages, created, typed, formatted, and edited correspondence and documents. Revised complex technical documentation to increase clarity. Created presentation materials, training program materials, and revised policies and procedures.
  • Technical Writer and Documentation Planner: While employed at IBM, I wrote manuals about mainframe software. I used programming specifications, developer's forums, and interviews to generate the information required for the manuals. While working for a small electroplating company, I wrote manuals describing the operation and maintenance of electroplating products. At Tucson Water, I revised all facility specifications to incorporate changes.
  • Computer Specialist: I served as the in-house software help-desk for United Way of Tucson. I helped users choose the correct software, organize new projects, and solve software and hardware problems. I upgraded desktop computers (hardware and software) and performed administrative duties on an NT server.


Associate of Science in Child Development

Southwestern Jr. College, Chula Vista, CA

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