SUPER RESUME
< Back
Edit this resume to make it your own!

Your Name

Customer Service

Dallas, TX

your.email@example.com
111-222-3333
www.your-website.com

Summary

My objective is to obtain a challenging career that showcases my customer handling, organizational, and team building skills. I am captivated by learning and I am seeking a company that I can continuously grow with and sharpen my, very broad, already learned skills. I work well in an environment where I can try to better myself and the company with strong leaders and an understanding that great communication between employees helps build a successful company. 
 
Customer Service- Exemplary record in handling all customer service situations. Provide accurate and pleasant experience with each customer, assuring that I am tending to their needs, even when it is above and beyond my duties as an employee. 
Organizing and Stocking- Strong skills in maintaining and organizing inventory for store front displays and back stock. 
Telecommunication and Scheduling-Strong Written and Oral Communication Skills 
Custodial Duties- Able to maintain a clean store, both store front and back stock room. Use proper protocol when cleaning the store, equipment, or displays.

Work Experience

Customer Service

Marketing Unlimited, Dallas, TX

Mar 2013Current

Receptionist
  • Responsible for front office clerical and janitorial duties.
  • Welcome new hires and interviewees, set appointments for interviews and start dates.
  • Handled a variety of customer service and administrative tasks and resolved customer needs while preventing loss of accounts. Made documentation on every account inquiry and any changes made.
  • High volume environment. Multi-tasking was crucial in completing shift duties.
  • Provided safe and confidential handling of customers' personal and financial information over the telephone, entering data for orders, and between departments.

My main responsibility was to use my customer service experiences to meet customers' needs while maintaining good customer rapport through the company and its services. I was also responsible for all clerical work (filing, faxing, copying, data entry) for the office.

Cashier

Rudy's BBQ, Frisco, TX

Jun 2012Dec 2012

Catering/Delivery
Food Prep/ Cook Floor
Pit Maintenance Stocking/Inventory
  • Greet and thank each guest as they enter and exit the store
  • Approach all guests and offer options while increasing revenue opportunities
  • Maximize the highest level of guest service by listening, sharing and presenting product, and responding to each guest's needs
  • Ring merchandise transactions following proper POS procedures
  • Maintain store visual presentation standards.
  • Maintain an accurate cash drawer by counting till before and after shifts, and keeping all credit/debit receipts organized.
  • Keep a clean and organized work space that is well stocked for employees and guests.
  • Keep all food prepared, served, and stored to the standards of the company, its guests, and state regulations.
  • Provide a professional and pleasant experience when delivering group meals or serving at a catering event.

I used my cross-training as a way to assure that I could assist my co-workers and my managers with any obstacle that came our way throughout a shift. I would see a task that needed to be done, something or someone that needed to be tended to and I would step in without hesitation, backed by great training and the confidence of my managers.

Cashier

Rudy's Country Store and BBQ, Waco, TX

Nov 2009Jun 2012

3rd Party Representative

Sears Teleservice,

Jun 2008Jun 2009

Inbound customer service.
  • Handle all three-party calls related to scheduling, repair service, and warranty.
  • Make sure the customer has a positive experience and their problem was resolved quickly.
  • Use Microsoft Word and Excel programs to schedule repair service.

My role was to aid the customer through the process of scheduling repair service under the proper warranty codes. I also handled any related comments, questions, and complaints.

Cashier

H.E.B Supermarket,

Nov 2006Sep 2008

Stocking
Bagger
  • Maximize the highest level of guest service by listening and responding to each guest's needs
  • Ring merchandise transactions following proper POS procedures
  • Maintain store visual presentation standards
  • Rotate, re-stock, and clean any assigned isles or departments.
  • Maintain parking lot, keeping it free of carts and debris.
  • Maintain an accurate cash drawer by counting till before and after shifts, and keeping all credit/debit receipts organized.

I provided fast and friendly service, as I checked and bagged the customer's groceries. I assisted any customers who need help unloading their carts and cleared the parking lot as I re-entered the building.

Cashier

Garden Ridge,

Aug 2006Feb 2007

Stocking
  • Greet and thank each guest as they enter and exit the store
  • Approach all guests and offer options while increasing revenue opportunities
  • Maximize the highest level of guest service by listening, sharing and presenting product, and responding to each guest's needs
  • Ring merchandise transactions following proper POS procedures
  • Maintain store visual presentation standards
  • Maintain an accurate cash drawer by counting till before and after shifts, and keeping all credit/debit receipts organized.
  • Rotate, re-stock, and clean any assigned departments.
  • Inform any customers of specials and answer any questions regarding the assigned department.
  • Build displays that reflect the changing seasons, and decorate appropriately.

I was responsible for keeping my department stocked, organized, and clean throughout my shift. We used a communication network to help customers find desired décor looks in a large warehouse setting.

Cashier

Justice Inc,

Jul 2005Nov 2006

Party Coordinator
  • Keep all racks and displays orderly throughout shift and check all dressing rooms.
  • Rotate items on display racks as seasons/styles change.
  • Price discounted and clearance items
  • Keep inventory for back stock.
  • Provide fashion insight for young girls.
  • Provide entertainment for group events and birthday parties.
  • Greet and thank each guest as they enter and exit the store
  • Approach all guests and offer options while increasing revenue opportunities
  • Maximize the highest level of guest service by listening, sharing and presenting product, and responding to each guest's needs
  • Ring merchandise transactions following proper POS procedures
  • Maintain store visual presentation standards

I helped young girls build confidence while I help them shop for appropriate fashion choices. I was also responsible for keeping the store's displays organized and cleaning the store after hours.

Education

High School Diploma

Stony Point High School,

Resume Builder | Resume Templates | Resume Examples | About Us | Privacy Policy | Terms of Use | Help Articles | Contact Us
Super-Resume.com © 2013-2017