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Your Name

Office Clerk

Philadelphia, PA

your.email@example.com
111-222-3333
www.your-website.com

Work Experience

CLERK/ INTERN

NATIONWIDE INSURANCE COMPANY, Philadelphia, PA

Apr 2012Current

Assembled and submitted application and final contract to Pennsylvania Department of Transportation for a permission to become full agent with them to process motor vehicle paperwork and applications such as renewing drivers license, duplicate registration, and issuing metal plates to customers 
Helping insurance clients with questions that they have in regards to their policy and insurance coverage  
Process insurance payments through the Nationwide Insurance Company agency gateway system 
Learned and practiced how to give auto and homeowners insurance quotes 
Daily use of office equipment such as scanner, fax, and multi- line phone systems

Office Clerk

U.S. CENSUS BUREAU, Philadelphia, PA

May 2008Aug 2010

Worked in several different departments such as Recruiting dept., Field Operations, Quality Assurance, and Help Desk also assisting in a number of small operations for technical support
  • Assisted in scoring tests, reviewing applications, finding test sites, and keeping track of the office files, as well as reminder calls to bring in identification and take the test
  • Assembled and reviewed binders brought in from the field by enumerators and entered them into a paper based operating component (PBOCS) database to update and complete assignment
  • Scanned and shipped questionnaires that came in from the field to regional office
  • Called respondents to make sure that a quality interview was given by the enumerators and that all government guidelines regarding privacy were met
  • Assisted enumerators over the phone with step by step problem solving to fix minor problems with hand held computers that were used in the beginning of the operation
  • Data entry of all questionnaires from field as well as dealing with all other office machines such as fax machine, copier, and scanner on a daily basis.

Homecare Attendant

HOMEMAKER SERVICES OF AMERICA, Philadelphia, PA

Jan 2008Aug 2009

Managed household budget
  • Managed complete medical care of patient including accompanying to doctors appointments
  • Changed bed linens, washed and ironed laundry, and cleaned patient quarters
  • Purchased, prepared, and served food for patient following special prescribed diets
  • Assisted patients in and out of bed, automobile, wheelchair, also to bathroom, and with the stairs

Data Entry Clerk

ALSTON'S INSURANCE AGENCY, Philadelphia, PA

May 2002Oct 2007

Data entry of all Pennsylvania Department of Transportation transactions into Access database as well as insurance payments and auto tag work
  • Assisted customers with all transactions, such as filling out all applications taking insurance payments, and explaining all aspects of their insurance policy to them
  • Used internet to communicate and upload payments and information regarding insurance policies to numerous companies
  • Used all office equipment daily including fax, copier, scanner, and Point Of Sale(POS) system to process payments
  • Assisted customers with all auto tag paperwork such as issuing auto tags, taking photos, and explaining the registration process

Education

MEDICAL ADMINISTARTIVE ASSISTANT DIPLOMA in MEDICAL ADMINISTRATIVE ASSISTANT

LINCOLN TECHNICAL INSTITUTE, Philadelphia, PA

20102011

Skills

MICROSOFT OFFICE EXCEL 2002 CERTIFICATION, AED AND CPR CERTIFICATION

Additional Information

CERTIFICATIONS AND WEB BASED TRAINING:
  • HIPAA Web- based
  • CMS-1500 Forms-Web based
  • Diagnosis-ICD- Web based
  • Microsoft Office Specialist-Excel 2002
  • CPR / Automated External Defibrillator Training
  • National Certified Medical Office Assistant
  • Medical Administrative Assistant- Diploma
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