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Palmyra, PA


Paralegal, Legal Assistant, Administrative Secretary, Customer Service, Travel Industry, a graduate of Associate in Arts Paralegal degree, with more than ten years of legal experience and more than twenty years of secretarial experience, including over ten years in litigation, domestic, family law, real estate fields, experience in accounting, human resources, healthcare, medical terminology, legal, business and customer service as well as entertainment both in public and private sectors.

Work Experience


Katherine L. Niven & Associates, Harrisburg, PA

Oct 2012Current

Social Security Paralegal. Duties and responsibilities include keeping a case load of over 350 cases from initial level clients to appeal and district court appeal clients. Includes filing applications on line, medical records requests and review, preparing files for hearings and and other related duties as needed.

Legal Assistant/Secretary

Cognetti & Associates, Camp Hill, PA

Apr 2011Feb 2012

Family Law practice. Duties and responsibilities included answering incoming calls and inquiries, preparing legal documents for filing with various courts, proofreading, preparing trial exhibits, scheduling meetings, appointments and travel, inputting time and monthly billing, filing, calendar and tickling deadlines, typing all outgoing correspondence and other related duties as needed.

Paralegal/Legal Assistant

Nestico, Druby & Hildabrand, PC, Hershey, PA

Jul 2002Apr 2011

Extensive legal knowledge and skills used in an everyday setting. Duties and responsibilities include answering incoming calls and inquiries, preparing all legal documents for filing with various courts, proofreading, preparing exhibits and trial documents, scheduling of depositions, medical examinations, hearings, meetings, travel, etc., inputting all time and expenses, ordering all office supplies, office equipment, making service calls, maintaining office calendars; preparing invoices and monthly billing, other related duties as required. This position also required some legal research and writing. Mainly litigation work, both plaintiff and defense work, domestic/family, some real estate, worker's compensation and some social security work. This position is a very confidential position. Extensive transcription experience.

Legal Secretary

Thomas, Thomas & Hafer, LLP, Harrisburg, PA

Nov 2001Jul 2002

Responsible for typing and proofreading all correspondence, legal documents, memorandums, briefs and opinions for one partner and one associate as well as filing court documents, answering telephones, scheduling meetings, court hearings and depositions, filing and other related duties as required. Also responsible for inputting time for each attorney. This position was defense litigation work and very confidential. Transcription experience.

Legal Secretary - Office Manager

Nestico, Druby & Hildbrand, LLP, Hershey, PA

Sep 1999Nov 2001

Responsible for entire office setting for a small legal office. Also responsible for answering phones, preparing all legal documents for filing in all courts, filing all office correspondence, photocopying, making travel arrangements, scheduling depositions, court reporters, and hearings; inputting time and expenses, monthly billing, ordering office supplies, office equipment, making service calls, scheduling meetings and other related duties as required. This position was a small full service law firm with all aspects of law. Extensive transcription experience.

Administrative Secretary

Hershey Chocolate USA, Hershey, PA

Sep 1997Sep 1999

Responsible for answering phone calls for Associate Sales managers in Sales Development Department, typing all correspondence, reports, presentations, spreadsheets, opening mail, shipping packages, large mailings, filing and other related duties as required. Also responsible for making travel arrangements, updating and keeping current all managers schedules and calendars and trade show arrangements for various managers when needed. This was a very confidential position with regard to new products being introduced and marketed. Considerable transcription experience.

Administrative Secretary

Continental Medical Systems, Mechanicsburg, PA

Feb 1995Sep 1995

Human Resources, Benefits & Recruitment Departments 
Mechanicsburg, PA (February 1995 - September 1995) 
Responsible for typing all correspondence, answering telephones, making travel arrangements, preparing expense reports and check requests, opening and distributing mail for all departments, scheduling interviews, pre-interview process and testing, preparing advertisements for local newspapers and processing invoices for payment, maintaining voice mail listings, contact with all insurance providers on daily basis and other related duties as required. Some transcription experience. Very confidential position.

Clerk Typist II

Commonwealth of Pennsylvania, Harrisburg, PA

Sep 1985Jan 1995

Responsible for typing letters, memos and reports on special projects, filing, answering incoming calls, greeting guests, scheduling inspections and/or plan assignments, interviewing persons with blueprints for review and/or approval, using microfiche, microfilm and optic systems for research, scheduling reservations and meetings, preparing vouchers and per diem reports for the budget process, processing and typing legal documents as well as filing them with the courts and other related administrative duties and operations as required.

Executive Secretary

Tax Paraprofessional, Harrisburg, PA

September 1995 to September 1997) 
Responsible for answering phone calls for two partners and five managers. Typing all correspondence, reports, proposals, mailings, making travel arrangements, handling the Partner's calendars, back-up receptionist, opening and distributing mail, filing, updating and maintaining tax library and other related duties as required. Also responsible for processing corporate and individual tax returns, which consist of typing all cover letters, cover sheets, photocopying, binding and mailing tax returns. Preparing and processing monthly billing, client services, multi-state tax projects, scheduling for the tax department, and tax return tracking system. Considerable dictation and transcription experience.


Bachelors in Paralegal

Peirce College, Philadelphia, PA


Associates in Arts in Paralegal

Harrisburg Area Community College, Lebanon Campus,


Travel & Tourism

Central Pennsylvania Business School (now Central PA College), Summerdale, PA


Diploma in Business

Hershey High School, Hershey, PA


Additional Information

Special Skills 
Extensive computer knowledge in Microsoft Office Works Package, ABACUS, JURIS, PC Law, Practice Master and TABS, Internet, Intranet, Exchange and Email Systems, Approach, WordPerfect 5.1 and 5.1 for Windows, Harvard Graphics, PASS (Point Administrations Selection System), S2K, Abra Trak, CMI and some shorthand. Very willing to learn any software that I have not used in the past. 
Extensive experience in the travel industry and customer service, working in Hershey, Pennsylvania for many years for both Hershey Entertainment and Hershey Foods Companies. 
Pennsylvania Notary Public - including mandatory notary training class.
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