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Sales Representative

Springfield, IL


Sales and management professional with excellent written and verbal communication skills. Experienced in prospecting for new customers, negotiating lucrative business partnerships and managing client relationships. Experienced in training others, research and analysis. Proficient in Microsoft Office 2003-2010.

Work Experience

Sales Representative

Midwest Family Broadcasting,

Sep 2010Current

  • Sales growth from $0 billing to over $85,000 in first year
  • Second year sales growth projected at over $190,000
  • Collecting accounts receivable from clients
  • Prospecting new business
  • Building strategic advertising campaigns
  • Integrating strategic advertising campaigns with other media
  • Educating local business owners on effective advertising
  • Managing clients as my own entrepreneurial business to grow billing
  • Training new sales members
  • Performing peer interviews on new sales candidates
  • Negotiating contracts
  • Researching and analyzing data
  • Building relationships with clients and becoming a business consultant

Customer Service Representative

Corporation Service Company,

May 2010Sep 2010

  • Process Uniform Commercial Code (UCC) filings per county throughout US
  • Process UCC e-files to Secretary of State throughout US
  • Create coversheets per specifications of jurisdictions
  • Create and send checks for each UCC filing
  • Work in conjunction with Account Specialists to provide great customer service and build rapport with clients

Management Operations Analyst Intern

Healthcare and Family Service, State of Illinois,

Aug 2008May 2010

Office of Inspector General, Healthcare and Family Service, State of Illinois
  • Audit Medicaid eligibility factors to determine eligibility
  • Interpret quality control findings and mandate system wide corrections
  • Write summary of findings report for review by federal government agencies
  • Collect data from multiple state supported databases
  • Created and taught training classes for quality control review staff


Corner Pub Bar and Grill,

Feb 2008May 2010

  • Provided customer service
  • Ensured a clean and safe environment
  • Ensured proper ID before serving alcohol

Server, Bartender, Alley Coordinator, Line Cook and Office Assistant

Olive Garden,

Jan 2006Feb 2008

  • Trained employees on policies and procedures
  • Performed peer interviews on potential employees
  • Selected as key employee (given some management responsibilities)
  • Recommended actions to management to enhance employee moral, increase work efficiencies, solve guest complaints and solve employee arguments
  • Responsible for daily bank deposit and corresponding paperwork
  • A leader to coworkers though knowledge and ability to communicate with management
  • Provided service to customers through various job functions

Conference Planning Intern

AIDS Training Unit, Illinois Department of Public Health,

Jun 2007Sep 2007

  • Selected and served as chairperson for speaker management sub-committee
  • Assisted in planning for Annual HIV/AIDS Conference and Interagency Rural Conference
  • Gathered bids and purchased items for conference give-aways
  • Assisted in developing and editing public service information pamphlets, conference brochures and conference marketing materials


Master's in Business Administration

University of Illinois, Springfield, IL


Bachelor's of Arts in Management

University of Illinois, Springfield, IL


Bachelor's of Business Administration in Springfield

University of Illinois, Springfield, IL


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