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Your Name

Business Operations Manager

Denver, CO

your.email@example.com
111-222-3333
www.your-website.com

Summary

Employer recognized, highly dedicated Business Operations Manager, focusing on success through effective communication, development of accurate efficient processes and maximum productivity. Strong leader and team player with track record of superior performance in a fast-paced, multi-faceted business operations environment. Demonstrated strength in quickly understanding and handling complex technical and operational issues.

Work Experience

Business Operations Manager

Colón Construction Services, LLC, Denver, CO

Aug 2007May 2010

  • Designated company project and process manager and coordinator. Recognized for organizational skills, technical acumen and consistently efficient accurate results with multiple simultaneous projects
  • Recognized for excellence in customer service policy and procedure, support and issue resolution
  • Developed, negotiated, communicated and managed company procurement and distribution processes, logistical analysis, budget planning, project scheduling, financial obligations, reporting, correspondence, safety program administration, with successful and efficient results to multi-cultural internal staff, subcontractors, vendors and external end users
  • Coordinate, communicate and maintain company project processes and documentation to federal, state and local government agencies as well as private entities with efficient and accurate results
  • Researched, initiated and monitored effective company marketing and business development strategies resulting in international recognition
  • Effectively analyzed, developed, communicated, managed and provided validation of company policy, procedures, goals and objectives to staff and clients resulting in cohesive performance and production
  • Managed field maintenance teams with regard to scheduling, quality control and tracking
  • Management of all facets of daily operations and administration, report and statistical analysis, control and tracking for International Corporation with accurate and efficient results
  • President and CEO Liaison

Branch Administrator

ATC Associates, Centennial, CO

Sep 2006Aug 2007

  • Preparation and implementation of subcontractor, customer, and vendor contracts, billing and account resolution
  • Monthly financial and production status reports and analysis for all national branch offices
  • Human Resources, payroll and employee benefits coordinator
  • Safety program administrator
  • Executive correspondence to all local and national branch offices
  • Every level of daily operations for executive office of national company

Vice President, Operations

Mile Hi Tours, Denver, CO

Sep 2000Jun 2006

  • Daily operations management for international corporation
  • Organizing executive lead and team captain for corporate meetings, media presentation, local and international tradeshows, sales training events and award winning charitable fundraising
  • Internationally recognized for excellence in the creation, development and management of customer and client relations policies and practices with positive measurable results
  • Developed production and distribution procedures, process analysis, and quality control guidelines resulting in enhanced processes and increased production and accuracy
  • Company procurement and inventory management, control and tracking with efficient results
  • Technical program and process planning and development, analysis, budget planning and control
  • Creator of successful employee performance and incentive programs
  • Subcontractor, supplier and vendor contract negotiations, review and management
  • Team leader and point person for company intra-net and internet network communications requirements, research, implementation and support

Production, Distribution and Data Processing Manager

Mile Hi Tours, Denver, CO

Feb 1989Sep 2000

  • Supervision of 50+ employees with regard to hiring, training, support and payroll and benefit management
  • Developing and improving company production and quality control standards and methods resulting in industry recognized excellence for efficiency, accuracy and end user satisfaction
  • Software and hardware purchase and support, system operations, maintenance and desktop support
  • Customer, Supplier and vendor relations management, contract negotiation and resolution
  • Excellence in performance of duties and confidence in personal abilities resulted in promotion to Vice President of Operations

Education

Certification in Business Management

May Management School, Los Angeles, CA

20042005

Business Management/Information Technology

Community College of Denver, Denver, CO

20002001

Skills

Program/Process Mgmt, Logistics, Production/Distribution/Inventory Mgmt, Business Operations, Financial Mgmt, Human Resource, Employee Training and Support, Project Coordinator, Executive Correspondence, Budget Mgmt, Meeting and Event Planning, Microsoft Office Programs: Excel/Word/Outlook/Access/PowerPoint/Project-Training and Certification

Additional Information

QUALIFICATIONS AND SKILLS:
  • Accomplished business operations manager with specific successes in program and project planning, development, coordination, scheduling, management and support, budget planning, control and tracking for a multi-executive environment
  • Created, developed and controlled production and distribution policies, processes and guidelines with maximum efficiency
  • Developed, negotiate and resolved supplier, vendor and client relationships and contracts for private sector, local, state and federal governments
  • Created and managed successful company quality control standards and performance evaluation and incentive programs resulting in enhanced internal employee and external customer satisfaction
  • Researched and prepared new market strategies and product concepts resulting in maximized exposure, measurable vendor and customer awareness and growth
  • Proven record for producing clear, concise reporting and meeting planning, execution, management and presentation
  • Recognized excellence in written and verbal communication and protocol awareness
  • Successful crisis manager and team leader with an organized sense of urgency
  • Experience with internet, print and telecommunication media production and presentation
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