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Your Name

Database Administrator

Cambridge, MA

your.email@example.com
111-222-3333
www.your-website.com

Summary

  • More than 7 Years of experience in the IT specializing in Oracle Database Management Systems.
  • Played a major roll in the data center move project including building the RAC installation from the scratch on AIX and Linux and migrating the RAC and single instance databases.
  • Installing the oracle software and creating the test, pre-prod, DR and production databases including configuring the Oracle RAC. Hands on experience in OEM 11g , Oracle 10g RAC , Dataguard and Flashback technology.
  • Provided 7X24 production DBA support along working with the engineering & development teams for test and production Oracle Databases on IBM's AIX, RedHat Linux, Solaris platform.
  • Experience in monitoring the production and the test databases and servers via Oracle 11g OEM, and through the automated scripts which will send email alerts.
  • Experience with using 3rd party tools like Toad to manage the environment.
  • Extensively participating in the slotting , planning meetings , working with application engineers and development to collect the requirements for the application upgrades, patch installs , HotFix installs.
  • Participating in the Oracle software and application upgrades, setting up disaster recovery and participate in DR exercise
  • Experience working with offshore resources, training and assigning the work accordingly.
  • Experience in Performance Tuning , Migrations , Scripting , Disaster Recovery techniques, Backup & Recovery for Oracle 10g RAC,9i,8i Databases
  • Hands on experience with Installation, Configuration of Oracle databases and monitoring , troubleshooting the Data Guard and RAC issues.
  • Experience in performance tuning of database, including SQL optimization, SPFILE, Oracle INIT.ORA, Oracle SGA, I/O balancing and memory..
  • Experience in Database Installations, Configuration, Monitoring, Maintenance, Patches, Data Migration, Database upgrade, Database Security and supporting Oracle RAC and DB Applications.
  • Excellent Knowledge in RMAN, ASM, Conventional Backups, Recoveries, RMAN Scripting.
  • Experience in Performance Tuning, Troubleshooting, SQL Tuning, Query Execution Plans, AWR reports, ADDM and ASH reports,Stats pack Reports, UNIX base monitoring, STATS gathering, Data Retention.
  • Database monitoring using OEM, alert log, memory allocation, disk I/O, CPU using various tools.
  • Developed strategy, Implemented and tested Backup and Recovery solutions using RMAN , Export, Import and Datapump
  • Experience in writing proactive monitoring scripts like monitoring the disk usage, memory usage of the server and monitoring tablespaces and alert log etc.
  • Implemented Best Practices scripts to monitor the databases health check.
  • Excellent communication, presentation & team work skills with ability to adapt to the nature of the job.
  • Possesses strong communication and problem solving skills developed through a variety of projects.
  • Extensive experience with Change management process, IBM Impact , Lotus Notes, Trackit and IBM Rational software.
  • Experience with Salesforce.com, monitoring , responding and executing the requests.
  • Involved in implementing CMDB ( Change management database ) part of ITIL

Work Experience

Database Administrator

Aciworldwide Inc, Waltham, MA

Aug 2007Current

ACI Worldwide is an Enterprise, global provider of electronic payments solutions for the world's top financial institutions, retailers and payment processors. Customers rely on ACI software and services to deliver reliable, scalable and secure payment services , transactions every second, every day.
Responsibilities
  • Create & maintain Oracle databases across multiple platforms.
  • Builds included everything from configuring the Solaris, AIX and HP-UX environments, installing Oracle software and patching to desired levels including one off patches, creating instances, recompiling invalid objects, recalculating statistics.
  • Develop, Implement and administer database policies and procedures.
  • Applied patches and migrated databases from one platform to another , along with upgrade from
Oracle 9i to 10g and maintain an updated platform matrix.
  • Worked with developers and troubleshoot applications issues.
  • Increased company's main application performance, by providing proactive tuning and setting
database maintenance plan for mission critical application running
  • Conducted optimization and performance tuning of database, SGA and space management.
  • Managed archived redo files, loading data for users by using SQL*Loader
  • Set up Cron jobs to monitor file systems usage, archive logs, backup logs, periodically clean up these
file systems, and also monitor RMAN Hot Backup Scripts.
  • Tuned Oracle Initialization Parameters.
  • Support developers in tuning Database and applications for optimal performance.
  • Upgrade, analyze and testing of the test and production database.
  • Created database physical/logical layout design and procedures for production,
development, test servers.
  • Performed capacity planning to create and maintain the database environments.
  • Gathered Database Instance Statistics & generated reports using STATSPACK
  • Design and implement database backup and recovery procedures using RMAN and Data pump.
  • Creating and maintaining table spaces, tables, indexes, users, roles, privileges and security.
  • Configuration of server with OLTP system, runtime connection & load balancing.
  • Tuned the multiple databases for Performance. Involved in security audit of databases and servers.
  • Implemented security protocols for the database.
  • Provided 24x7 on-call support for production and Test databases.
Environment: Oracle RAC 10g, OEM 11g, RedHat Linux, DataGuard , Oracle RAC 9.2.0, SQL, PL/SQL, SQL Loader, Oracle 9i, Windows NT, Unix Sun Solaris 9 and IBM AIX 5.3, 6.1 servers, Lotus Notes, Salesforce, Rational change , Google corporate email.

Owner

Self-Employed, consulting, Woburn, MA

2002 2007

QA / Call Center Representative / Associate Oracle DBA

Boston Communications Group, Inc, Boston, MA

2001 2002

develops products and services that enable wireless operators to fully realize the potential of their networks. bcgi's Access Management, Billing, Payment and Network solutions help operators rapidly deploy and manage innovative voice and data services for subscribers. Available as licensed products and fully managed services, bcgi's solutions power carriers and enable MVNOs with market-leading implementations of prepaid wireless, postpaid billing, wireless account funding and m-commerce.

Associate Oracle DBA
  • Responsible for Database monitoring. Developed Unix shell and SQL scripts for database monitoring. Developed Unix shell and SQL scripts for database backups.
  • Monitoring the daily scheduled jobs like database backups, analyze jobs and monitored the disk space usage.
  • Installation of Oracle client tools and establishing connectivity to databases
  • Responsible for building the queries for reports.

QA / Call Center representative.
  • Developed Test Requirements, Test Cases.
  • Assigned test cases for both manual and automated testing
  • During System Testing Life Cycle, performed different types of testing, such as Integration, Functionality, Regression and GUI Testing.
  • Performed regression testing for every new build and system enhancement.
  • Performed Class Mapping of the objects.
  • Coded error handlers for smooth execution of test procedures to eliminate unexpected aborting.
  • Responsible for responding to the calls help connecting the calls to the roaming customers and process the credit card transactions get the approvals etc.
  • Trouble shoot customer issues.

Internship

Career Place, Woburn, MA

1999 2001

Help Desk / System Administration.
The Career Place provides comprehensive employment and career services that are easy to access, customer-driven, and linked to the latest technology. and managed by Middlesex Community College, The Career Place helps individuals to find current job openings, assess their skill levels and interests, and enter education and training programs. In addition to a friendly and professional environment in which to work, we offer a wealth of resources free of charge, including computer skills workshops, employment workshops, and access to state-of-the-art research tools, including the Internet.
  • Responsible for maintaining a high-level of availability for computer resources including servers, computers printers and multimedia equipment.
  • Produced system/network documentation, IT policies
  • Administered multi-server Windows NT LAN and supported 30 end-user computers.
  • Maintained IT asset inventory. Designed and implemented multi-node network expansion..
  • Maintained system tape backups and implemented disaster recovery plan.
  • Maintained network security policy, addressed server security issues
  • Oversee the daily performance of computer systems, library Answer user inquiries regarding computer software or hardware operation and library to resolve problems.
  • Set up equipment for users, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities

Additional Information

Operating Systems UNIX (Sun Solaris 5.9),Red Hat LINUX ES 3/4, HP Unix 11.23, Aix 5.3, Windows NT/2000,2003
Databases Oracle 8i, 9i , 10g RAC , 11g OEM.
Languages SQL, PL/SQL, Unix Shell Scripting, C, VB and Java.
Database Tools SQL Plus, RMAN, export import and data pump, OEM 11g , ASM, DataGuard, TOAD.
Work Flow Tools Salesforce, Lotus Notes, IBM Rational software, TrackIt, Salesforce, IMPACT by IBM.
Testing Tools Win Runner 7.x & QTP 8.2

Personal Strengths
  • Highly organized and dedicated, with positive attitude.
  • Able to handle multiple assignments under high pressure and consistently meet tight deadlines.
  • Thrive on working in a challenging environment.
  • Able to work in a team and as an individual with minimal supervision.
  • Excellent troubleshooting and problem-solving skills.
  • Willing to "go the extra mile" to solve a customer issue.
  • Willingness to take initiative and to follow through on projects.
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