Henry County School System,
Oct 2008 – Current
Job Title: Take Care Clinics
Companies: Several Atlanta Store Locations
Job Duties: Administration Duties, Customer Service, Prepare documentation for customers, consult patients on services.
Jul 2008 – Current
Companies: Several Companies as Outsource or Contract Labor
Job Duties: Keying Locks, prepare key cabinets, proposals and quotes for jobs, ordering hardware for specific jobs. I have a home office, equipment and tools which enables me to work from home.
Architectural outside Sales-Customer Service liaison- Project manager
Southern GF Company, Stone Mountain, GA
Feb 2008 – Jul 2008
Job Duties: Work with sales managers to establish selling strategies and tactics that generate new account business and sales as well as assisting in project managing, collections, schedule and complete weekly prospecting activities to include cold calling and telephone prospecting and customer service liaison with architects, contractors and end users to establish proper architectural hardware, as well as doors, frames needs to provide proposals for sales opportunities.
Architectural Sales-Project Managing Assistant - Customer Service Liaison - Logistics
Southeast Wholesale Door, Ellenwood, GA
Aug 2007 – Feb 2008
Job Duties: Assist in Project Managing, provide proposals for sales. Consulting with contractors and end users for proper door, frame and architectural hardware needs. Customer service liaison to issue satisfaction inside and outside including field measuring and collections. Dispatch installers to location of project and insure product delivery.
Manufacturer's Technical Sales Representative for K12,Hospitals,universities,property management
Assa Abloy Dss of Ga, Atlanta, GA
Mar 1999 – Apr 2007
K12 schools, Hospitals and University End User Representative- Customer Service Liaison
Company: Assa Abloy - Atlanta, Georgia
Job Duties: Achieve sales business plan on a monthly basis to optimize continual professional development in the industry with sales abilities and time management, customer service liaison and present technical and training programs for end users, architects, distributors, universities, school systems, hospitals, property management and contractors on new and existing architectural
Hardware. My responsibilities included building and retaining relationships with key decision makers within the facilities to generate and grow sales opportunities through out Georgia and Tennessee. I conducted and assisted in all phases of key meetings and pre- installation meetings and conducted final walk through with construction coordinators, architects and contractors. I also handled customer service duties as well as repaired or replaced defective product ensuring customer satisfaction. The last two years were dedicated to K-12 school systems. Brands represented were Sargent, Corbin Russwin, Securitron, Curries, Graham, Ceco, McKinney, yale.
Georgia Institute of Technology, Atlanta, GA
Jan 1994 – Mar 1999
Job Duties: Maintain locking systems for dormitories to insure security to students. Provide customer service relations with residence life facility, students and campus security. Repair or replacement of locks, exit devices, Closures and cylinders. Customer service duties with students and residence life.
Trainer/Marketing & Sales Rep. / Locksmith Service Technician-Dispatcher
Entry Systems, Inc, Atlanta, GA
Nov 1989 – Jan 1994
Job Duties: Presentation of products, installation, training and servicing of product within the hospitality market. My responsibilities included building and retaining relationships with contractors and end users and territory development, as well as repair or replacement of locks throughout the United States. Dispatch installers to location of project.
Dispatcher-Inside Service Technician-Customer Service
Sandy Springs Locksmiths, Atlanta, GA
Sep 1981 – Nov 1986
Job Duties: Prepare work tickets for service to be expedited for service personnel, Dispatch personnel to locations making sure information was correct. Handle all Customer service issues.
Inside and outside service locksmith work.