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Real Estate Agent Assistant

Wylie, TX


Organized and detail-oriented professional providing exceptional performance in administrative, receptionist, and general office functions. Dedicated to excelling in individual and team settings to support overall corporate objectives.

Work Experience

Real Estate Agent Assistant

Keller Williams Central, Murphy, TX

Jun 2010Current

Worked with Multiple Listing Service program 
Develop filing system for listing organization 
Set up and assist on client open houses 
Generate Graphics in Microsoft Publisher 
Interact and communicate with customers on a daily basis 
Prepare and edit documents to include contracts, listing agreements, and addendums 
Phone coverage and assist with customer inquiries 
Confirm showing appointments and maintain customer feedback


Capital Title of Texas, Frisco, TX

Jun 2007Nov 2008

April 2009-July 2009 
Received incoming calls on ten business lines, determined nature of call, and effectively transferred caller to destination. 
Obtain clear messages and pass these promptly to the appropriate member of the team using judgment of urgency. 
Monitored coming and going of staff, ensuring callers and walk-in 
customers were directed to appropriate and available personnel. 
Collected, sorted, and distributed mail and messages to staff members at regular intervals throughout the day. 
Customer service on a daily basis. 
Transcription (10-key) 
Respond to email or fax inquiries in a timely manner 
Input policies and processed incoming orders.

Administrative Assistant

Trailblazer Blue Cross Blue Shield, Dallas, TX

1995 2007

Achieved excellent job rating, and maintained outstanding attendance. 
Complied and maintained records of business transactions and office activities 
Managed mail and client traffic for this 100-employee company 
Immense amount of customer service 
Extensive mailroom experience 
Furnished employees with clerical supplies 
Delivered oral and written messages 
Answered phone and handled messages 
Collected and distributed office paperwork 
Kept logs of items received and delivered 
Prepared stock inventory 
Operated computer terminal to input and retrieve data 
Operated various office machines such as computer, fax, and copiers

Control Clerk

Blue Cross Blue Shield of Texas, Richardson, TX

1990 1995

Receive and apply returned company & personal checks. 
Research phone inquires relating to cash issues from internal & external sources. 
Process stop pay & stop pay/reissue requests.

Cash Department

Blue Cross Blue Shield of Texas, Richardson, TX

1978 1982

Various clerical duties 
Date stamp & distributing incoming and outgoing mail


Garland High School,


Garland High School, Garland, TX

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