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Your Name


New York, NY


To obtain a position where my interpersonal skills, customer service, and business skills are utilized, while demonstrating the values of prior experiences that I will be able to bring to another organization.

Work Experience


Accurate Communications, Brooklyn, NY


Provide Assistance to immigrants that cannot dominate the English language.
  • Help as liaison between HRA workers to better assist the client's needs.
  • ACS On-Site interpreter

Administrative/Event Coordinator

Hondurans against AIDS, New York, NY


Provide Data Entry for projects
  • Manage telephone inquiries
  • Perform other administrative and clerical duties as required
  • Supervise and coordinate the Miss Garifuna Pageant
(Seasonal first and second quarter of the year).
  • Supervisor for Summer Youth participants
  • Document workflows and training plan for all activities and events.

Sales Customer Service RepII

Convergys, Tamarac, FL

Feb 2007Jan 2008

Switchboard Operator
  • Customer Service Representative
  • Provided the client with our products in Spanish as well as in English
  • Core Share Department multitasking

Receptionist - (Temporary)

Segue Staffing, New York, NY

Jul 2005Jan 2007

Vibe Magazine - Receptionist
  • Archdiocese of New York - Switchboard Operator/Data Entry
  • Wachovia Corporate- Receptionist
  • CondeNast- Receptionist/Switchboard Operator

Junior Admissions Representative

Taylor Business Institute, New York, NY

Jun 2004Jul 2005

Placed calls to prospective students interested in attending college
  • Handled over 100 incoming and outgoing calls daily
  • Provided administrative support to Admissions Representatives while training to become a Senior Representative.
  • Familiarized applicants with school grounds by escorting them to various
offices; liaised with financial aid office to complete proper documentation.
  • Entered applicant information into school database

Media Assistant

Citigate Dew Rogerson, New York, NY

Feb 2000Apr 2001

Assisted director in preparing meetings with clients
  • Handled all administrative, clerical and reception duties
  • Set travel arrangements for the director of the company
  • Prepared press material for potential clients
  • Edited and faxed weekly status reports to clients

Administrative Assistant/ Receptionist

Career Blazers, New York, NY

Dec 1998Feb 2001

Temporary/long term assignments)

Performed long and short- term assignments for the following companies:
  • GQ Magazine (Assistant to Editor)
  • Inventure Corporation (Administrative Assistant)
  • CSC Consulting (Administrative Assistant)
  • Imagine Software (Admin.Assistant/ Receptionist)
  • Glamour Magazine (Receptionist)
  • Armani Exchange (Sales Associate)

Volunteer Customer Service

Segundo Ruiz Belvis, Bronx, NY

Mar 1993Sep 1998

Provided clerical duties for WIC, AIDS Prevention Department, Social
services and medical Records Departments.
  • Assisted in inbound and outbound calls helping Spanish speaking patients with completing medical forms.
  • Filed medical records of incoming and outgoing patients
  • Sent files to various physicians as requested


St Johns University, New York, NY


ELAM Medical School, Havana


St Raymond's Academy for Girls, Bronx, NY


Additional Information

Qualifications: Leadership skills, motivating others towards success 
Problem solver and great multi-tasker 
12 years of Customer Service, 7 years of event planning 
Detail oriented
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