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Your Name

Real Estate Agent

Acampo, CA

your.email@example.com
111-222-3333
www.your-website.com

Summary

Mrs. Anderson is looking to excel in all endeavors, to enhance and expand her knowledge, as well as utilize her skills to enhance the quality of customer care desired by your organization. Mrs. Anderson is extremely eager to learn and has excellent customer service skills.

Work Experience

Real Estate Agent

PMZ Real Estate, Inc,

Nov 2010Current

Buyers and Sellers Specialist, serves as a licensed real estate agent for the central valley, training in foreclosures and short sales.

Sr. Quality Accreditation, Regulation and Licensing

Kaiser Permanente Central Valley,

May 2007Jul 2010

Sr. Quality Accreditation, Regulation and Licensing, Kaiser Permanente Central Valley, ensure each licensed department of the central valley is in compliance and under regulation for Title 22, Joint Commission, Department of Health, etc. Completed a successful Joint Commission and licensing of the Modesto Medical Center, continuously monitored patient complaints for the department of skilled facility. Scheduled compliance meetings with each department to ensure 100% compliance prior to each state visit, established a trusting working relationship with co-workers and leaders.

Medical Office Coordinator

Lodi Memorial Hospital, Lodi, CA

Jun 2006Apr 2007

Medical Office Coordinator for Lodi Memorial Hospital works as an assistant for the Nursing Manager of Primary Care and Pediatrics acts as an Assistant Manager for both clinics. Works closely with the team leads and brainstorms problem solving techniques to assure 100% patient satisfaction. Monitors daily workflow of each clinic and looks for ways of improvement. Collects and processes time cards, monitors sick, vacation time and employee schedules. Maintains employee database and files for Joint Commission readiness.

Non Clinical Educator

Lodi Memorial Hospital, Lodi, CA

Sep 2005Jun 2006

Non Clinical Educator for Lodi Memorial Hospital, coordinates and implements multiple trainings for non-clinical and clinical staff such as; customer service, time management, stress management, goal setting, natural healing, diet and exercise, career growth, nonviolent crisis intervention, and how to work with difficult people, certified CPR instructor. In addition, educates staff by providing multiple classes at the hospital as well as at department meetings. Help assist the dieticians on weight management programs for the community and employees, volunteered for all health fairs put on by the hospital for the community. Assist in planning events such as; CME trainings, physicians day, nurses week, medical assistants week, and RN skills.

Sr. Administrative Specialist

Kaiser Permanente Central Valley, Modesto, CA

Mar 2004Sep 2005

Administrative Specialist, Kaiser Permanente Central Valley, assist the Director of Nursing Practice, and ten Nurse Managers for Modesto, Manteca, Tracy. Coordinates meetings in a timely manner and prepares agendas for meetings as well as takes and records meeting minutes. Researches, compiles and formats information into databases and spreadsheets. Prepares excel spreadsheets, PowerPoint presentations and other documents/projects when assigned, plans special projects to include, nurses week, medical assistant week, workplace safety, flu clinic and skills training for medical assistants.

Medical Assistant

Kaiser Permanente, Wahiawā, HI

May 1999Mar 2004

Hawaii Clinics, OB/GYN, Family Practice, Internal Medicine, Pediatrics. Takes and records all vital signs. Assist Physicians with minor surgery. Schedules follow up appointments. Monitors no shows and abnormal pap smears.

Education

Real Estate

Kaplan College School of Real Estate, Sacramento, CA

2010

Nursing

Delta College, Stockton, CA

20082009

Business Administration

University of Phoenix, Modesto, CA

20042006

Medical Assistant Certificate in Nursing

Boston Reed Medical , Sacramento, CA

19981999

Skills

Windows XP, Microsoft Office 2010, Black Berry, Palm Desktop, Quick Books, Typing (50)

Additional Information

Mrs. Anderson is currently a licensed Real Estate Agent with one year of real estate experience as a buyer's agent. More than eleven years of professional experience in the medical field providing office administrative and clerical support to high leadership, including handling confidential information. Extremely skilled with computer, Microsoft word, spreadsheets and PowerPoint. Mrs. Anderson is accustomed to meeting tight deadlines, filing, organizational skills, as well as strong oral and written communication. Mrs. Anderson is a team player and strives to meet and exceed her clients/patients goals. During her employment in the medical field she has managed multiple departments and managed over thirty employees. 
 
Skills: 
Windows XP 
Microsoft 2010 
Meditech 
Typing (50wpm) 
 
Awards/Certificates 
2011 Short Sale Specialist Training 
2010 Real Estate License 
2010 Polygraph Examiner 
2009 PHI Training 
2009 Health Connect Training 
2008 CPR/BLS Certified 
2006 First Time Manager Seminar 
2005 CPR/BLS Certified Instructor 
2005 Crisis Prevention Intervention Certified Instructor 
1998 Art of Customer Service/ Excellent Customer Service 
1998 Certificate of completion from Boston Reed Medical Assistant Program Company
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