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Your Name

Public Relations Specialist

New Kensington, PA

your.email@example.com
111-222-3333
www.your-website.com

Summary

Professional experienced in public relations, marketing, advertising, customer service and non-profit management seeks a position that incorporates acquired skills, talents and education.

Work Experience

Public Relations Specialist

Three Rivers Center for Independent Living,

Apr 2008Nov 2011

Developed and managed and orchestrated organization's marketing plan, communications strategy, advertising campaigns, fundraising initiatives, all aspects of public relations and community education and outreach. Developed all stakeholders' publications such as the Annual Report, bi-monthly newsletter, brochures and data sheets. Maintained databases, organization's website and Facebook page. Advocated for disability rights locally, statewide, nationally and internationally. Planned and executed all special events. Media liaison.

Manager of Training and Contract Compliance

Three Rivers Center for Independent Living,

Jan 2006Apr 2008

Pittsburgh PA 
Established organization's first training department. Designed and implemented all training curricula. Conducted employee onboarding and facilitated various trainings and workshops.

Durable Medical Equipment Program Manager

Three Rivers Center for Independent Living,

Apr 2000Jan 2006

Pittsburgh PA 
Spearheaded and managed two pilot projects for Pennsylvania's Department of Public Welfare and the federal government's Centers for Medicare and Medicaid Services. Supervised three full-time employees and 25 peer consultants throughout 23 counties in Western Pennsylvania.

Software Support Analyst

MCS, Inc, Pittsburgh, PA

Oct 1998Dec 1999

Customer support in call center environment.

Billing Consultant

Arms Care, Armstrong County Memorial Hospital, Kittanning, PA

Jul 1998Oct 1998

Accounts receivable recovery.

Home Care Specialist

UPMC Diversified Services, Pittsburgh, PA

Dec 1988May 1998

Coordinated all Durable Medical Equipment (DME) orders within the UMPC network and performed all aspects of the billing process.

Patient Services Coordinator

Abbey Home Health Care, Pittsburgh, PA

Feb 1987Dec 1988

Coordinated DME orders. Extensive customer service.

Education

Diploma

Valley High School, New Kensington, PA

1980

Bachelor of Science in Fashion Merchandising with an outside concentration in Small Business Management

Indiana University of Pennsylvania,

Skills

Computer Skills: Proficient in Microsoft Office - Word, PowerPoint, Publisher, Excel, Access, Adobe InDesign, Outlook, Email, Internet, Website design and maintenance, Word Press
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