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Your Name

Office Clerk

Hialeah, FL

your.email@example.com
111-222-3333
www.your-website.com

Work Experience

Office Clerk

UNIDAD OF MIAMI BEACH/HIALEAH HOUSING AUTHORITY, Miami Beach, FL

Sep 2009Feb 2011

Serve as an office clerk performing general duties for a busy Housing Authority office in Miami Beach. Key Results:
  • Efficient handling of general office duties (e.g., answering phones, directing calls and taking messages).
  • Operating office equipment (e.g., photocopiers, scanners, facsimiles and adding machines).
  • Managing files and records (e.g., compiling, photocopying, sorting, and filing records of office activities).
  • Maintaining files, records and other documents to obtain information to respond to requests.

Medical Assistant

J.A.G Medical Center, Hialeah, FL

Mar 2010Jun 2010

Performed various duties as a Medical assistant including:
  • Patient Registration and Scheduling Appointments
  • Verifying Insurance and Customer Service
  • Taking patient's Vital Signs
  • Electrocardiogram, Venipuncture and Injections
  • Assisting Pap Tests, Throat Culture and Urinalysis Collection in a safe, sanitary manner for diagnostic testing.

Representative, Proprietary ATM Settlement & Electronic Funds Transfer

SPACE COAST CREDIT UNION, Miramar, FL

Jun 1995Mar 2008

Miramar, FL
Representative, Proprietary ATM Settlement & Electronic Funds Transfer, June 1995 - March 2008
Performed various duties as a Banking Representative including:
  • Reconciling proprietary ATM cash activity on a daily basis and assisting bank branches with ATM issues and questions
  • Accounting for cash received and disbursed; worked closely with Cash Accounting Specialist to balance general ledgers
  • Maintaining information utilizing a spreadsheets, identifying and adjusting the withdrawal general ledger discrepancies
  • Posting adjustments for differences between ATM and processor network and ATM and host report totals
  • Calculating, verifying and modifying the ATM data received from branches and armored car carrier balance worksheets
  • Computing and calculating cash orders for Dade, Broward and the Central Florida ATMs
  • Preparing the general ledger entries for cash shipments and ordering cash from the federal reserve/Sun Trust Bank
  • Processing electronic funds error and debit card claims for PIN transactions in compliance with "E" policy regulations
  • Processing fraud claims, cardholder's claims and provisional credits in accordance with "E" policy regulations
  • Processing adjustments via CNS Client Work Station, Star System, and Co-op Network as well as via Elan processing System and PSCU System.

Avon Sales Representative

AVON PRODUCTS, INC, Miami, FL

2001 2008

Attained the following objectives serving as an Avon Sales Representative:
  • Achieved total annual sales within the top 40% and earned a dedicated sales role serving as part of the President's Club.

Education

CMA in Certifications and Education

FORTIS COLLEGE, Miami, FL

2010

Additional Information

Skills and Abilities 
- Over 20 years' Customer Service experience 
- Over 20 years' Banking experience 
- Bilingual; English and Spanish 
 
- OSHA & HIPAA Knowledge 
- Scheduling Appointments 
- Verifying Insurance 
 
- Taking Vital Signs 
- Venipuncture & Injections 
- General Office Duties 
 
- Ability to work with people from a variety of socio-economic and cultural backgrounds. 
- Ability to work independently and make decisions based on general procedures and guidelines.
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