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Your Name

Bill Collector

Anaheim, CA

your.email@example.com
111-222-3333
www.your-website.com

Work Experience

Bill Collector

Adler Wallach & Associates, Inc,

2011 2011

  • Make at least 150 calls per day to clients/debtors self dial (for JPMorgan Chase department only)
  • Make at least 300 calls per day to clients/debtors dialer/self dial (for medical/dental collection department only)
  • Collection experience on Real Estate/commercial debts
  • Worked JPMorgan Chase portfolio (the second lien loans on properties)
  • Collected on medical and dental debts such as Smilecare, Western dental
  • Confer with clients/debtors by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts and determine appropriate strategy.
  • Generate payments from clients/debtors.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Locate and notify clients/debtors of delinquent accounts by mail or telephone in order to solicit payment.
  • Negotiate credit extensions when necessary.
  • Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when clients/debtors fail to respond to collection attempts.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased clients/debtors.
  • Persuade clients/debtors to pay amounts due on credit accounts, damage claims, or nonpayable checks, to return merchandise, or leave the property.
  • Receive payments and post amounts paid to clients/debtors accounts.
  • Record information about financial status of clients/debtors and status of collection efforts.
  • Trace delinquent clients/debtors to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Advise clients/debtors of necessary actions and strategies for debt repayment.
  • Dialer Experienced.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.

Bill Collector

Performance Capital Management,

2005 2007

  • Make at least 400 calls per day to clients/debtors. (dialer)
  • Generate payments from clients/debtors.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Locate and notify clients/debtors of delinquent accounts by mail or telephone in order to solicit payment.
  • Negotiate credit extensions when necessary.
  • Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when clients/debtors fail to respond to collection attempts.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased clients/debtors.
  • Persuade clients/debtors to pay amounts due on credit accounts, damage claims, or nonpayable checks, to return merchandise, or leave the property.
  • Receive payments and post amounts paid to clients/debtors accounts.
  • Record information about financial status of clients/debtors and status of collection efforts.
  • Trace delinquent clients/debtors to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Advise clients/debtors of necessary actions and strategies for debt repayment.
  • Dialer Experienced.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.

Customer Support Clerk

United Cables,

2003 2005

  • Matched invoices to purchase orders for posting payment information; compared invoices to purchase orders to identify problems regarding terms, quantity/price discrepancies or special handling; contacted vendors or College departments to resolve problems involving price/quantity discrepancies on purchases; ensured available discounts are taken.
  • Matched change orders to purchase orders, making appropriate corrections.
  • Reviewed processed invoices and credit memos for correctness; sorted invoices and credit memos into batches for computer entry, calculating control totals and recording batch information on control sheet.
  • Highlighted relevant payment data on invoice for entry into computer system and distributed invoice copies according to departmental procedures.
  • Entered invoice and credit memo data into computer system.
  • Reviewed computer generated invoice batch edit sheets for errors; resolved errors; entered corrections into computer system.
  • Fed Ex packing and shipping equipment and parts.
  • Mailed copies of invoices to appropriate departments.

Additional Information

  • More than two years and a half experience.
  • Profound knowledge of Dialer software DAKCS and CRS, statistics, and their applications.
  • Sound knowledge of word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Remarkable knowledge of economic and accounting principles and practices.
  • Excellent ability to persuade others to change their minds or behavior.
  • Profound ability to communicate effectively in writing and speaking.
  • Strong ability to add, subtract, multiply, or divide quickly and correctly.
  • Sound ability to speak clearly so others can understand you.
  • Knowledge on quick-books software of 2004-2005
  • Excellent knowledge and understanding of Spanish and English languages.
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